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Sun Enterprise 220R Server Service Manual
Book Information
Declaration of Conformity
Regulatory Compliance Statements
Safety Agency Compliance Statements
Preface
Chapter 1 Video Demonstration of Servicing the System
1.1 Video of System Disassembly
1.1.1 Disassembling the System, Part 1
1.1.2 Disassembling the System, Part 2
1.2 Video of System Reassembly
1.2.1 Reassembling the System, Part 1
1.2.2 Reassembling the System, Part 2
Chapter 2 Preparing to Service the System
2.1 How to Power Off the System
2.1.1 What to Do
2.2 How to Power On the System
2.2.1 Before You Begin
2.2.2 What to Do
2.3 How to Initiate a Reconfiguration Boot
2.3.1 Before You Begin
2.3.2 What to Do
2.3.3 What Next
2.4 How to Position the System for Service
2.4.1 Before You Begin
2.4.2 What to Do
2.4.3 What Next
2.5 How to Slide the System Into the Rack
2.5.1 Before You Begin
2.5.2 What to Do
2.5.3 What Next
2.6 How to Remove the System Cover
2.6.1 Before You Begin
2.6.2 What to Do
2.6.3 What Next
2.7 How to Replace the System Cover
2.7.1 Before You Begin
2.7.2 What to Do
2.7.3 What Next
2.8 How to Avoid Electrostatic Discharge
2.8.1 Before You Begin
2.8.2 What to Do
2.8.3 What Next
2.9 About the Status and Control Panel
2.9.1 Keyswitch Settings
2.9.2 System LED Indicators
2.10 About Communicating With the Server
2.11 How to Attach an Alphanumeric Terminal
2.11.1 Before You Begin
2.11.2 What to Do
2.11.3 What Next
2.12 How to Configure a Local Graphics Console
2.12.1 Before You Begin
2.12.2 What to Do
2.12.3 What Next
2.13 Tools Required for Installation and Service
2.14 How to Remove the System From the Rack
2.14.1 Before You Begin
2.14.2 What to Do
2.14.3 What Next
2.15 How to Place the System Into the Rack Glides
2.15.1 Before You Begin
2.15.2 What to Do
2.15.3 What Next
Chapter 3 Servicing the Main Logic Board and Components
3.1 How to Remove a Memory Module
3.1.1 Before You Begin
3.1.2 What to Do
3.1.3 What Next
3.2 How to Install a Memory Module
3.2.1 Configuration Rules
3.2.2 Before You Begin
3.2.3 What to Do
3.2.4 What Next
3.3 How to Remove a PCI Card
3.3.1 Before You Begin
3.3.2 What to Do
3.3.3 What Next
3.4 How to Install a PCI Card
3.4.1 Before You Begin
3.4.2 What to Do
3.4.3 What Next
3.5 How to Remove a CPU Module
3.5.1 Before You Begin
3.5.2 What to Do
3.5.3 What Next
3.6 How to Install a CPU Module
3.6.1 Before You Begin
3.6.2 What to Do
3.6.3 What Next
3.7 How to Remove the NVRAM/TOD Module
3.7.1 Before You Begin
3.7.2 What to Do
3.7.3 What Next
3.8 How to Replace the NVRAM/TOD Module
3.8.1 Before You Begin
3.8.2 What to Do
3.8.3 What Next
3.9 How to Remove the Air Guide
3.9.1 Before You Begin
3.9.2 What to Do
3.9.3 What Next
3.10 How to Replace the Air Guide
3.10.1 Before You Begin
3.10.2 What to Do
3.10.3 What Next
3.11 How to Remove the CPU Card Cage Assembly
3.11.1 Before You Begin
3.11.2 What to Do
3.11.3 What Next
3.12 How to Replace the CPU Card Cage Assembly
3.12.1 Before You Begin
3.12.2 What to Do
3.12.3 What Next
3.13 How to Remove the Main Logic Board
3.13.1 Before You Begin
3.13.2 What to Do
3.13.3 What Next
3.14 How to Replace the Main Logic Board
3.14.1 Before You Begin
3.14.2 What to Do
3.14.3 What Next
3.15 How to Set the Serial Port Jumpers
3.15.1 Before You Begin
3.15.2 What to Do
3.15.3 What Next
3.16 How to Set the Flash PROM Jumpers
3.16.1 Before You Begin
3.16.2 What to Do
3.16.3 What Next
Chapter 4 Removing and Installing Storage Devices
4.1 How to Remove a Disk Drive
4.1.1 Before You Begin
4.1.2 What to Do
4.1.3 What Next
4.2 How to Install a Disk Drive
4.2.1 Before You Begin
4.2.2 What to Do
4.2.3 What Next
4.3 How to Remove the Removable Media Assembly (RMA)
4.3.1 Before You Begin
4.3.2 What to Do
4.3.3 What Next
4.4 How to Replace the Removable Media Assembly (RMA)
4.4.1 Before You Begin
4.4.2 What to Do
4.4.3 What Next
4.5 How to Remove a CD-ROM or Tape Drive
4.5.1 Before You Begin
4.5.2 What to Do
4.5.3 What Next
4.6 How to Install a CD-ROM or Tape Drive
4.6.1 Before You Begin
4.6.2 What to Do
4.6.3 What Next
Chapter 5 Removing and Replacing Backplanes and Cables
5.1 How to Remove the UltraSCSI Backplane
5.1.1 Before You Begin
5.1.2 What to Do
5.1.3 What Next
5.2 How to Replace the UltraSCSI Backplane
5.2.1 Before You Begin
5.2.2 What to Do
5.2.3 What Next
5.3 How to Remove the Power Distribution Board
5.3.1 Before You Begin
5.3.2 What to Do
5.3.3 What Next
5.4 How to Replace the Power Distribution Board
5.4.1 Before You Begin
5.4.2 What to Do
5.4.3 What Next
5.5 How to Connect the System Cables
5.5.1 Before You Begin
5.5.2 What to Do
5.5.3 Cable Connectors and Routing
5.5.4 What Next
Chapter 6 Removing and Replacing Miscellaneous Assemblies
6.1 How to Remove a Power Supply
6.1.1 Before You Begin
6.1.2 What to Do
6.1.3 What Next
6.2 How to Install a Power Supply
6.2.1 Before You Begin
6.2.2 What to Do
6.2.3 What Next
6.3 How to Remove the Fan Tray Assembly
6.3.1 Before You Begin
6.3.2 What to Do
6.3.3 What Next
6.4 How to Replace the Fan Tray Assembly
6.4.1 Before You Begin
6.4.2 What to Do
6.4.3 What Next
6.5 How to Remove the DC-to-DC Converter
6.5.1 Before You Begin
6.5.2 What to Do
6.5.3 What Next
6.6 How to Replace the DC-to-DC Converter
6.6.1 Before You Begin
6.6.2 What to Do
6.6.3 What Next
6.7 How to Remove the Keyswitch/Power Button/LED Cable
6.7.1 Before You Begin
6.7.2 What to Do
6.7.3 What Next
6.8 How to Replace the Keyswitch/Power Button/LED Cable
6.8.1 Before You Begin
6.8.2 What to Do
6.8.3 What Next
6.9 How to Remove a System Door
6.9.1 Before You Begin
6.9.2 What to Do
6.9.3 What Next
6.10 How to Replace a System Door
6.10.1 What to Do
6.10.2 What Next
Chapter 7 Diagnostics and Troubleshooting
7.1 About Diagnostic Tools
7.2 About Power-On Self-Test (POST) Diagnostics
7.3 How to Use POST Diagnostics
7.3.1 Before You Begin
7.3.2 What to Do
7.3.3 Results
7.3.3.1 Observing POST in Progress
7.4 How to Set Up a tip Connection
7.4.1 How to Verify the Baud Rate
7.5 About OpenBoot Diagnostics (OBDiag)
7.5.1 OBDiag Menu
7.5.2 Configuration Variable
7.6 How to Use OpenBoot Diagnostics (OBDiag)
7.6.1 What to Do
7.6.2 OBDiag Tests
7.6.3 PCI/Cheerio
7.6.4 EBus DMA/TCR Registers
7.6.5 Ethernet
7.6.6 Keyboard
7.6.7 Mouse
7.6.8 Parallel Port
7.6.9 Serial Port A
7.6.10 Serial Port B
7.6.11 NVRAM
7.6.12 Audio
7.6.13 SCSI
7.6.14 All Above
7.7 How to Set the Diagnostic Level for POST and OBDiag
7.7.1 Before You Begin
7.7.2 What to Do
7.8 About SunVTS Software
7.8.1 For More Information
7.9 How to Check Whether SunVTS Software Is Installed
7.9.1 Before You Begin
7.9.2 What to Do
7.9.3 What Next
7.10 How to Use SunVTS Software
7.10.1 Before You Begin
7.10.2 What to Do
7.10.3 Results
7.11 About Sun Enterprise SyMON Software
7.12 About Troubleshooting Your System
7.12.1 Error Indications
7.12.1.1 Front Panel LEDs
7.12.1.2 Keyboard LEDs
7.12.1.3 Power Supply LEDs
7.12.1.4 Disk Drive LEDs
7.12.1.5 Error Messages
7.12.2 Software Commands
7.12.2.1 Solaris prtdiag Command
7.12.2.2 Solaris eeprom Command
7.12.2.3 OBP printenv Command
7.12.2.4 OBP setenv Command
7.12.2.5 OBP probe-scsi and probe-scsi-all Commands
7.13 About Diagnosing Specific Problems
7.13.1 Network Communications Failure
7.13.1.1 Symptom
7.13.1.2 Action
Determining the Device Name of the Ethernet Interface
Solution 1
Solution 2
7.13.2 Power-On Failures
7.13.2.1 Symptom
7.13.2.2 Action
7.13.3 Disk or CD-ROM Drive Failure
7.13.3.1 Symptom
7.13.3.2 Action
7.13.3.3 Symptom
7.13.3.4 Action
7.13.4 SCSI Controller Failures
7.13.5 Power Supply Failure
7.13.6 DIMM Failure
Appendix A Connector Signal Descriptions
A.1 Reference for the Keyboard/Mouse Connector
A.1.1 Keyboard/Mouse Connector Diagram
A.1.2 Keyboard/Mouse Connector Signals
A.2 Reference for the Serial Port A and B Connectors
A.2.1 Serial Port A and B Connector Diagram
A.2.2 Serial Port Signals
A.3 Reference for the Twisted-Pair Ethernet (TPE) Connector
A.3.1 TPE Connector Diagram
A.3.2 TPE Connector Signals
A.4 Reference for the UltraSCSI Connector
A.4.1 UltraSCSI Connector Diagram
A.4.2 UltraSCSI Connector Signals
A.5 Reference for the Parallel Port Connector
A.5.1 Parallel Port Connector Diagram
A.5.2 Parallel Port Signals
A.6 Reference for the Media Independent Interface (MII) Connector
A.6.1 MII Connector Diagram
A.6.2 MII Connector Signals
Appendix B System Specifications
B.1 Reference for System Specifications
B.1.1 Physical Specifications
B.1.2 Electrical Specifications
B.1.3 Environmental Specifications
Appendix C Functional Description
C.1 System Unit
C.1.1 UPA
C.1.2 PCI Bus
C.1.2.1 U2P ASIC
C.1.2.2 Symbios 53C876 SCSI Controller
C.1.2.3 PCIO ASIC
C.1.3 UltraSPARC II Processor
C.1.4 Memory System
C.1.4.1 DIMM
C.1.4.2 Memory System Timing
C.1.5 Graphics and Imaging
C.1.6 Peripherals
C.1.6.1 CD-ROM Drive
C.1.6.2 Hard Drives
C.1.7 Other RMA Storage Device X-Options
C.1.8 Keyboard and Mouse Port, and Parallel Port
C.1.8.1 Keyboard and Mouse Port
C.1.8.2 Parallel Port
Parallel Port Cables
Electrical Characteristics
C.1.9 Serial Port
C.1.9.1 Serial Port Components
Serial Port Functions
EIA Levels
Synchronous Rates
Asynchronous Rates
Slew Rate and Cable Length
C.1.10 Ethernet
C.1.10.1 Automatic Negotiation
C.1.10.2 External Transceivers
C.1.10.3 External Cables
C.1.10.4 Connectors
C.1.10.5 MII Power
C.1.10.6 MII Port Timing
C.1.11 SCSI
C.1.11.1 Host Adapter
C.1.11.2 Supported Target Devices
C.1.11.3 External Cables
C.1.11.4 Internal SCSI Subassembly
C.1.11.5 SCSI ID Selection
C.1.12 ASICs
C.1.12.1 XB9+
C.1.12.2 QSC
C.1.12.3 PCIO
C.1.12.4 U2P
C.1.12.5 FBC
C.1.12.6 RISC
C.1.13 SuperIO
C.1.14 Power Supply
C.1.15 Control Signals
C.1.15.1 Remote Enable PowerOn
C.1.15.2 System Unit Power Budget
PCI Cards
Memory System
C.1.16 Standard System Facilities
C.1.17 Main Logic Board
Appendix D Illustrated Parts Breakdown
D.1 Part Numbers
Appendix E Video Player Help
E.1 Do You Have a Problem Playing Video?
E.1.1 Sun Server Users
E.1.2 PC Users
E.2 Requirements for Playing Video
E.3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems
E.3.1 Obtaining ShowMe TV Software
E.3.2 Accessing ShowMe TV Software
E.3.3 How to Install ShowMe TV on Your System
E.4 Configuring Web Browsers to View AnswerBook2 Video
E.4.1 Configuring Web Browsers to Use ShowMe TV
E.4.1.1 To Configure HotJava Browser 1.0 or 1.1
E.4.1.2 To Configure Netscape Navigator 3.x or 4.x
E.5 Improving Online Video Performance
E.5.1 Video Files and Your System Resources
E.5.2 Improving File Loading Time
E.5.3 Configuring Web Browsers Not to Use Proxies for the AnswerBook2 Server
E.5.3.1 To Configure HotJava Browser 1.0 or 1.1
E.5.3.2 To Configure Netscape Navigator 3.x or 4.x
E.5.3.3 To Configure Microsoft Internet Explorer
E.5.4 Quitting the Video Player
E.5.5 Adjusting the Brightness of ShowMe TV Files
E.5.6 Playing the Movies From the AnswerBook2 CD
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