You can view AnswerBook2 videos using ActiveMovie, which is commonly available for Windows95, Windows NT, and later compatible operating systems. ActiveMovie configures itself automatically to your browser.
If you are unsure of what the problem might be, see "E.2 Requirements for Playing Video".
If the movie files take several minutes to download, if the color is not acceptable, or if you get video but no audio, see "E.5 Improving Online Video Performance".