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Sun Netratrademark X4450 Server Service Manual

820-4017-10


Contents

Preface

1. Server Diagnostics

1.1 Fault on Initial Power Up

1.2 Server Diagnostics Overview

1.2.1 Memory Fault Handling

1.3 Using the Status Indicators to Identify the State of Devices

1.3.1 Hard Drive Indicators

1.3.2 Power Supply Indicators

1.3.3 Ethernet Port Indicators

1.4 Using the Service Processor Firmware for Diagnosis and Repair Verification

1.5 Using the Solaris Predictive Self Healing Feature

1.5.1 Identifying PSH Detected Faults

procedure iconsmall spaceUse the fmdump Command to Identify Faults

procedure iconsmall spaceClear PSH Detected Faults

1.6 Collecting Information From Solaris OS Files and Commands

procedure iconsmall spaceCheck the Message Buffer

procedure iconsmall spaceView System Message Log Files

1.7 Additional Service Related Information

2. Preparing for Service

2.1 Safety Information

2.1.1 Safety Symbols

2.1.2 Electrostatic Discharge Safety

2.1.2.1 Use an Antistatic Wrist Strap

2.1.2.2 Use an Antistatic Mat

2.2 Required Tools

2.3 Preparing for Component Replacement

procedure iconsmall spacePower Off the Server

procedure iconsmall spaceDisconnect the Cables From the Server

procedure iconsmall spaceRemove the Server From the Rack

procedure iconsmall spaceRemove the Top Cover

procedure iconsmall spaceRemove the Air Baffle

procedure iconsmall spaceRemove the Memory Mezzanine

procedure iconsmall spaceRemove the PCI Mezzanine

3. Replacing Components

3.1 Replacing the Air Filter

procedure iconsmall spaceRemove the Air Filter

procedure iconsmall spaceInstall the Air Filter

3.2 Replacing a Power Supply

procedure iconsmall spaceRemove a Power Supply

procedure iconsmall spaceInstall a Power Supply

3.3 Replacing a Hard Drive

procedure iconsmall spaceRemove a Hard Drive

procedure iconsmall spaceInstall a Hard Drive

3.4 Replacing the Optical Media Drive

procedure iconsmall spaceRemove the Optical Media Drive

procedure iconsmall spaceInstall the Optical Media Drive

3.5 Replacing FB-DIMMs

procedure iconsmall spaceLocate a Faulty FB-DIMM

procedure iconsmall spaceRemove FB-DIMMs

procedure iconsmall spaceInstall FB-DIMMs

3.6 Replacing System Fan 0

procedure iconsmall spaceRemove System Fan 0

procedure iconsmall spaceInstall System Fan 0

3.7 Replacing System Fan 1

procedure iconsmall spaceRemove System Fan 1

procedure iconsmall spaceInstall System Fan 1

3.8 Replacing System Fan 2

procedure iconsmall spaceRemove System Fan 2

procedure iconsmall spaceInstall System Fan 2

3.9 Replacing PCI Cards

3.9.1 Replace PCI-X and PCIe Cards in Slots 0-3

procedure iconsmall spaceRemove PCI-X and PCIe Cards in Slots 0-3

procedure iconsmall spaceInstall PCI-X and PCIe Cards in Slot 0-3

3.9.2 Replacing PCI Cards in the PCI Mezzanine

procedure iconsmall spaceRemove PCI Cards in the PCI Mezzanine

procedure iconsmall spaceInstall PCI Cards in the PCI Mezzanine

3.10 Replacing the System/Alarm LED Board

procedure iconsmall spaceRemove the System/Alarm LED Board

procedure iconsmall spaceInstall the System/Alarm LED Board

3.11 Replacing the SAS Expander Card

procedure iconsmall spaceRemove the SAS Expander Card

procedure iconsmall spaceInstall the SAS Expander Card

3.12 Replacing the Battery

procedure iconsmall spaceRemove the Battery

procedure iconsmall spaceInstall the Battery

3.13 Replacing the Motherboard Assembly

procedure iconsmall spaceRemove the Motherboard Assembly

procedure iconsmall spaceInstall the Motherboard Assembly

3.14 Replacing the Power Board

procedure iconsmall spaceRemove the Power Board

procedure iconsmall spaceInstall the Power Board

4. Returning the Server to Service

4.1 Returning the Server to Service

procedure iconsmall spaceInstall the PCI Mezzanine

procedure iconsmall spaceInstall the Memory Mezzanine

procedure iconsmall spaceInstall the Air Baffle

procedure iconsmall spaceInstall the Top Cover

procedure iconsmall spaceReinstall the Server in the Rack

procedure iconsmall spaceReconnect the Cables to the Server

procedure iconsmall spacePower On the Server

A. Configuring BIOS and POST

A.1 Using BIOS Menu Items

procedure iconsmall spaceAccess BIOS Configuration Screens and Change the System’s Parameters

A.2 BIOS Considerations

A.2.1 Peripheral Component Interconnect (PCI) Card Slot Booting Priority

A.2.2 Ethernet Port (NIC) Device and Driver Naming

A.2.3 NIC Naming

A.2.3.1 Sun Netra X4450 Server NIC Booting Priority

A.3 BIOS Setup Screens

A.3.1 BIOS Setup Menu Screens

A.3.1.1 BIOS Main Menu Screens

A.3.1.2 BIOS Advanced Menu Screens

A.3.1.3 BIOS Boot Menu Screens

A.3.1.4 BIOS Server Menu Screens

A.3.1.5 BIOS Security Menu Screens

A.3.1.6 BIOS Exit Menu Screens

A.4 Viewing Event Logs

procedure iconsmall spaceView Event Logs

A.5 Power-On Self-Test (POST)

A.5.1 How BIOS POST Memory Testing Works

procedure iconsmall spaceRedirect Console Output

procedure iconsmall spaceChange POST Options

A.5.2 POST Codes

A.5.3 POST Code Checkpoints

B. Signal Pinouts

B.1 Gigabit Ethernet Ports

B.2 Network Management Port

B.3 Serial Ports

B.3.1 Serial Management Port

B.3.1.1 RJ-45 to DB-9 Adapter Crossovers

B.3.1.2 RJ-45 to DB-25 Adapter Crossovers

B.3.2 Serial Port TTYA

B.4 Alarm Port

B.5 USB Ports