C H A P T E R  1

Sun Netra X4450 Server Product Notes

This document contains the late-breaking news for the Sun Netra™ X4450 server.

Topics include:


New Features

For this release, there are two new features that are described in this section.

Telco Dry-Contact Alarm Port

The Alarm port is located on the rear panel and uses a standard DB-15 connector. In a telecommunications environment, the Alarm port connects to the central office alarming system. Refer to the Sun Netra X4450 Server Service Manual for alarm connector pinouts and signals.

Watchdog Timers

There are two ILOM controlled watchdog timers supported on the service processor:

These watchdog timers enable the service processor to reset or power off the system if the BIOS or operating system (OS) crashes or hangs. Both watchdog timers are set using the BIOS Setup Utility.

Refer to the Sun Netra X4450 Server Service Manual for information on configuring the watchdog timers.

Pre-Installation Power Calculations

To determine the power consumption requirements at your site, use the following power calculator:

http://www.sun.com/solutions/eco_innovation/powercalculators.jsp

Optional PCI Cards

The Sun Netra X4450 server supports several optional PCI cards. Additional cards are being qualified, so the following table might not be complete.


TABLE 1-1   Sun Netra X4450 Server Optional PCI Cards
X-Option Name Part Number Qty. Description
1027A-Z 501-7283 1 Dual 10-GbE (fiber)
4447A-Z 501-7606 4 Quad-port 1-GbE Cu
7281A-2 371-0904-01 3 Dual-port 1-GbE (fiber)
SG-XPCIE8SAS-I-Z 371-3255-01 1 8-port LSI 1068e SAS
SG-XPCIE2SCSIU320Z 375-3357-04 1 Dual-port U320 SCSI
(X)6000A 594-2923-01

375-3424

1 Suntrademark Crypto Accelerator 6000
SG-XPCI2FC-EM4-Z 375-3399 2 Dual 4-Gb FC host adaptor (Emulex)
SG-XPCI2FC-QF4 375-3294-01 2 Dual 4-Gb FC host adaptor

Features Not Supported in This Release

The Tools and Driver CD is not available in the ship kit. However, the CD image is available on Sun Download Center (SDLC) at:

http://www.sun.com/download

You can use the CD image to install supported operating systems and to update firmware. For more information, go to:

http://www.sun.com/servers/netra/x4450/support.xml


Supported Operating Systems

The Solaris 10 10/08 OS is preinstalled on the Sun Netra X4450 server.

Before contacting support, ensure that all mandatory patches are installed on your server. Check the SunSolveservice mark web site on a regular basis for the availability of new patches.



Note - If you add option cards to the server, refer to the documentation and README files for each card to determine if additional patches are required.



procedure icon  Download Patches

  1. Determine if the patches are installed on the server:


    # showrev -p | grep “Patch: patch_number
    

    where patch_number is the number of the patch that you want to install.

  2. Go to the SunSolve site to download the patches.

    Using the SunSolve PatchFinder tool, specify the base Patch ID number (the first six digits) to access the current release of a patch.

  3. Follow the instructions in the README file for each patch.


System Firmware

The system firmware includes Sun Integrated Lights Out Manager (ILOM) software, the Basic Input/Output System (BIOS), and POST firmware. The following are the minimum supported versions of system firmware for this release of the Sun Netra X4450 server:

Firmware updates are available from the Sun Download Center (SDLC) at:

http://www.sun.com/download

For details on how to update your firmware, refer to the Sun Netra X4450 Server Installation Guide. Updating your system firmware updates your ILOM software and the BIOS and POST firmware.


Preinstalled and Preloaded Software

This section describes the preinstalled and preloaded software on the server. The preinstalled software is ready to use. The preloaded software must first be installed from the preloaded location.


TABLE 1-2   Preinstalled Software
Software Function
Solaris OS 10 10/08 Operating system
Javatrademark Runtime Environment (JRE) 5.0 B14 Java compatible environment for web browsers
Netbeanstrademark 6.0.1 Integrated development environment (IDE) for software developers
Sun Studio 12 C, C++, and Fortran compiler

Sun Studio – C, C++, Fortran Compilers, and Tools

Sun Studio delivers high performance by optimizing C, C++, and Fortran compilers for the Solaris OS on multicore systems. For an overview and documentation, go to:

http://developers.sun.com/sunstudio/index.jsp


General Issues

The following issues apply to the Sun Netra X4450 server.

Solaris OS on x86 Platforms

This section contains issues that have been found on x86 platforms when running the Solaris OS.

Unexpected SIGTRAP signal causes dbx debugger to hang (CR 6546562)

When the dbx debugger is being used on the Solaris 10 5/08 for x86/x64 platforms to debug a program that raises or delivers signals that have signal handlers, dbx might receive an unexpected SIGTRAP signal from the kernel that causes it to hang. This situation can occur when dbx is single stepping, running to a breakpoint, collecting runtime checking (RTC) data, or performing any other activity that depends on signal trapping.

In some cases, dbx displays a warning of a unexpected SIGTRAP signal when it hangs:


dbx: internal warning: unexpected SIGTRAP!

In other cases, dbx indicates receipt of a SEGV signal, as in the following example:


signal SEGV (no mapping at the fault address) in main at line 29 in file "test.c"

If you use a cont -sig SEGV command to continue execution with the SEGV signal, dbx will display the SIGTRAP warning.

Workaround: Install kernel patch 137112-07.

RTC: x86: signal SIGSEGV if debuggee calls grantpt (CR 6550564)

For the Sun Studio 12 debugger, sigsegv and sigaltstack are restricted on Solaris 10 Update 5 x86/x64.

RTC instruments memory access instructions for access checking. These instructions are handled by a sigsegv handler at runtime. Because RTC requires its own sigsegv handler and signal alternate stack, any attempts to install an sigsegv handler or signal alternate stack (sigaltstack) will result in EINVAL, or the installation will be ignored. The sigsegv handler calls cannot be nested. Otherwise, the nesting will result in a terminating signal 11 SIGSEGV error.

Workaround: If a terminating signal 11 SIGSEGV error occurs, use rtc skippatch to skip the instrumentation of the affected function. Otherwise, install patch 124873-06 to fix most of the segvs errors.

Use IPMItool Commands to Set or Clear Alarms

The system alarms are set and cleared using IPMItool commands. Refer to the Sun Integrated Lights Out Manager 2.0 Supplement for the Sun Netra X4450 Server for examples of these IPMItool commands. You can download the IPMItool utility from the following web site:

http://ipmitool.sourceforge.net/

IPMItool version 1.8.9.4 or later is required for the Sun Netra X4450 server’s service processor (ILOM version 2.0.2.6) and IPMItool version 1.8.8 or later is required to run on the host OS.

You can use the ipmitool -V command to get IPMItool version information.

Critical Alarm Must Be Reset When Power Is Applied

A critical alarm is asserted by default when system power is not applied. The critical alarm must be reset by the user application in order to be deasserted. A critical alarm is reasserted by a subsequent power failures or by the user application. IPMItool commands can be used to set and reset the system alarms.


Hardware and BIOS Issues

The following issues apply to the hardware or BIOS.

BMC Not Responding During BIOS POST

Under rare circumstances, you might see a BMC not responding message during BIOS POST. If the BIOS halts and reports this message, reboot the server by pressing Crtl+Alt+Delete. Refer to CR 6714006 for more information.

Scripting the SP/BIOS Flash Process

The SP/BIOS flash process includes an Update Successful message when the service processor (SP) flash completes. This message signals the end of the SP flash activity only. At this point in the process, the BIOS has not been flashed and premature termination of the process (for example, a manual reboot) will result in BIOS corruption. To avoid corrupting the BIOS review the flash sequence below:

  1. SP begins the flash process.

  2. SP completes the flash process.

  3. CLI returns an Update Successful message.

  4. The system reboots, and the BIOS begins the flash process.

  5. The BIOS flash process completes.

Before writing a script to flash the BIOS/SP remotely, observe the sequence in real-time and test the script on a single system before updating all systems.

Enable USB Flash Device During Boot

In order to enable a USB flash device during boot, you must press F2 to enter into BIOS menu, select Boot->Hard Disk Drives, and select USB flash device as the first drive.

Important Note on Inserting a Hard Disk Drive

When inserting a hard disk drive, do not extend the lever past 70 degrees. If the lever is extended past 70 degrees on insertion there is a risk that the right most tab might break off. The end result of accidentally breaking off the tab is purely cosmetic – the drive still functions properly if fully inserted.

Important Note on Opening the Bezel

If you need to open the bezel, you must ensure that the front of the server is hanging over the edge of a flat surface. The hinges on the bezel are designed to drop the bezel below the bottom edge of the server.



caution icon

Caution - The hinges will break if you open the bezel while the front of the server is on a flat surface.



Power Sources

The Sun Netra X4450 server should never be connected to outside plant power sources.

Surge Protection

The Sun Netra X4450 server does not require an additional surge protector for the AC or DC power configurations if the facility has a surge protector that limits voltage surges to less than 2000 volts. You can, however, install a surge protector if your site requires an additional protector.

Front USB Ports

Due to a possible EMI fault, power cycling the system might inactivate the two USB ports that connect to the PDB board. If an EMI fault occurs that inactivates the front USB ports, contact your Sun service representative for assistance.


System Management Issues

The following issues are related to the Sun Integrated Lights Out Manager (ILOM) remote console system. For more information on the ILOM, see the online Sun Integrated Lights Out Manager 2.0 User’s Guide (820-1188).

Some Virtual USB Flash Devices Do Not Mount in Solaris OS

For some USB flash devices, the virtual device will appear mounted in the ILOM, but will not actually be mounted. This issue is under investigation.

Solaris Remote Console Session Requires Java Plug-In

When you start a Remote Console session on a Solaris system, the system prompts you for a decision regarding the javaRKVM.jnlp file. You have the following two options:

procedure icon  Open the javaRKVM.jnlp File as a Non‐Root User

  1. When the server prompts you, choose the option to save the file.

    The javaRKVM.jnlp file is downloaded and must be run manually. The download manager displays the location of this file.

  2. Move the javaRKVM.jnlp file to the /tmp directory.

  3. Find the location of the javaws application.

  4. Type the following command:


    % /location_of_javaws/javaws /tmp/javaRKVM.jnlp
    

    This opens a Remote Console session. After the remote console window is closed, the /tmp/javaRKVM.jnlp file is removed.

Selecting the Web Interface Time-Out Duration

When you perform remote installations, you should change the web interface time-out duration.

procedure icon  Choose the Web Interface Time-Out Duration

  1. Log in to the ILOM web interface.

  2. Click the System Information tab, then click the Session Time-Out tab.

  3. Set the timeout to 15 minutes, 30 minutes, 1 hour, or 3 hours.

  4. Click Apply.

Select Mouse Mode Settings According to Host OS

You must select the correct mouse mode corresponding to the host OS in order for your local mouse to manage the host remotely via the ILOM web interface.

procedure icon  Select Mouse Mode Settings

  1. Select the appropriate mouse mode:

    • Select Absolute mouse mode if your host is running the Windows or Solaris OS.

    • Select the Relative mouse mode for the Linux OS.

  2. Reset the SP to apply this change.

Switch Control Between Local Mouse and Host Mouse

Press Alt-M to switch control between local mouse and host mouse.

Pop-Ups Must Be Enabled to Run Remote Console on Firefox

If you have a pop-up blocker enabled in the browser that is running the remote console through the ILOM web interface, the remote console will be blocked from starting on Firefox. If you do not see the remote console, check to see if the built‐in pop-up blocker has blocked it.

Remote Console and Virtual Devices on Solaris OS

If you are running Solaris OS on your remote console system, you must log into the operating system as root (superuser) to mount any virtual devices.

Virtual Media Considered a USB Device

Virtual Media is considered a USB device by the server, and is listed as a CD-ROM device. This setting overrules any CD-ROM currently set as a USB device.

Enabling Virtual CD-ROM During Boot

Perform the following procedure if you need to enable the virtual CD-ROM during the boot process.

procedure icon  Enable Virtual CD-ROM During Boot

  1. Press F2 to enter into the BIOS Setup Utility menu.

  2. Select Boot -> CD/DVD Drives.

  3. Select Virtual CD-ROM as the first drive.

Remote OS Installation Over a Remote Console Requires Unmount and Remount of the Virtual CD-ROM

When installing an OS remotely using a Remote Console session, each CD request from an installation requires the user to unmount and remount the virtual CD-ROM. When a virtual CD is ejected, the OS treats it as a USB device removal. You must remount the virtual CD to continue the installation.

OS Installation Stops During a Remount of the CD‐ROM

The remounting of the CD during an operating system installation causes an error and the OS cannot access the CD.


System Management Browser Issues

The ILOM browser issues are contained in this section.

Minimum Supported Browsers

TABLE 1-3 shows the minimum versions that are supported for running the ILOM web interface for the Sun Netra X4450 server on the Solaris, Linux, and Windows operating systems.


TABLE 1-3   Versions Numbers for Browsers
Browser Solaris x86 RHEL 32-bit RHEL 64-bit SLES 32-bit SLES 64-bit Windows
Mozilla 1.7 1.7.12 1.7.13 1.7.8 1.7.13 N/A
Firefox 1.5.0.4 1.0.7 1.5.0.4 1.5.0.4 1.5.04 1.5.0.4
Internet Explorer N/A N/A N/A N/A N/A 6

Configuring Java Runtime Environment for Each Browser

Javatrademark Runtime Environment (JRE) 5 Update 7 is the minimum supported version for the browsers to run the ILOM web interface.

procedure icon  Download JRE 5 Update 7 for Mozilla and Firefox

  1. Go to the following URL:

    http://www.java.sun.com/

  2. Click the Get Java Software button.

  3. Click Download Now in the new window that opens.

    The web site will display the appropriate plug-in options for the operating system that you are running.

  4. Click Download to download the appropriate plug-in.

    Installation instructions and plug-in verification are also available on this site.

Streaming Video and Remote Console

The Remote Console feature of the ILOM SP is designed for administering your system. Applications requiring heavy video bandwidth (for example, watching videos) will not perform well with the Remote Console.


Documentation Errata

This section contains issues in the Sun Netra X4450 server documentation that were found after the release of the documentation.

Sun Netra X4450 Server Service Manual

This section contains issues that were found in the Sun Netra X4450 Server Service Manual.

NIC Naming and Booting Priority

Appendix A in the service manual contains NIC naming values and booting priority that are incorrect.

The following table contains the correct name values.


TABLE 1-4   Sun Netra X4450 NIC Naming
  Net 0 Net 1 Net 2 Net3
BIOS slot 0400 slot 0401 slot 1200 slot 1201
Solaris 10 e1000g0 e1000g1 e1000g2 e1000g3
Red Hat Linux eth0 eth1 eth2 eth3
SUSE Linux eth0 eth1 eth2 eth3
Windows 2003 net net2 net3 net4

The following list contains the correct booting priority:

  1. NET 0 (Intel E1000 G0)

  2. NET 1 (Intel E1000 G1)

  3. NET 2 (Intel E1000 G2)

  4. NET 3 (Intel E1000 G3)

Jumper Settings

The PCI mezzanine board (F371-3636-xx), PCI auxillary board (F371-4413-xx), and the power distribution board (F371-4369-xx) have specific jumper settings that must be followed when these components are replaced.


TABLE 1-5   Sun Netra X4450 Server Jumper Settings
Component Jumper Setting
PCI mezzanine board Shunt Pin 2 and Pin 3 on J19
PCI auxiliary board Shunt Pin 1 and Pin 2 on J12 and J15

Shunt only Pin 3 on J18

Power distribution board Shunt Pin 2 and Pin 3 on J12

Sun Netra X4450 Server Installation Guide

This section contains issues that were found in the Sun Netra X4450 Server Installation Guide.

NEBS Compliance

The following cautions should have been included in the overview section.



caution icon

Caution - To maintain NEBS compliance, all I/O ports, except the Ethernet ports, must use shielded cables, and both ends of the shield must be grounded.





caution icon

Caution - The intrabuilding port(s) of the equipment or subassembly is suitable for connection to intrabuilding or unexposed wiring or cabling only. The intra-building port(s) of the equipment or subassembly must not be metallically connected to interfaces that connect to the OSP or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE, Issue 4) and require isolation from the exposed OSP cabling. The addition of primary protectors is not sufficient protection in order to connect these interfaces metallically to OSP wiring.



Hard Drive Identification

The illustration of the front panel components in the installation guide should have included hard drive numbers. The red numbers are not physically on the hard drives.



Figure Legend

  1   Alarm and system status indicators

  2   DVD drive

  3   USB ports

  4   Hard drives 0-11