C H A P T E R  3

Servicing Customer-Replaceable Devices

This chapter describes how to replace the hot-swappable and hot-pluggable customer-replaceable units (CRUs) in the Sun Fire X4140 Server.

The following topics are covered:


3.1 Devices That Are Hot-Pluggable or Hot-Swappable

Some of the procedures in this section are for customer-replaceable units (CRUs) and some are for field-replaceable units (FRUs), as noted in the procedures. FRU components should be replaced only by trained service technicians. Contact your Sun Service representative for assistance with FRU replacements.

3.1.1 Hot-Pluggable Devices

Hot-pluggable devices are those devices that you can remove and install while the server is running, but you must perform administrative tasks before or after installing the hardware (for example, mounting a hard drive or SSD).

In the Sun Fire X4140 Server, drives are hot-pluggable. To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it. See Servicing Drives.

3.1.2 Hot-Swappable Devices

Hot-swappable devices are those devices that can be removed and installed while the server is running without affecting the rest of the server’s capabilities.

In the Sun Fire X4140 Server, the following devices are hot-swappable:



Note - The chassis-mounted drives can be hot-swappable, depending on how they are configured. See Servicing Drives.



3.2 Servicing Drives

The following topics are covered:



Note - CRU: These customer-replaceable units can be replaced by anyone.


3.2.1 Sun Fire X4140 Server Drive Guidelines

TABLE 3-1 shows physical drive locations for the Sun Fire X4140 Server with 8 drives. FIGURE 3-1 shows the server front panel, and FIGURE 3-2 shows the drive status LEDs.

FIGURE 3-1 Server Front Panel


Figure showing server front panel


TABLE 3-1 Physical Drive Locations

Drive 1

Drive 3

Drive 5

DVD drive

Drive 0

Drive 2

Drive 4

Drive 6

Drive 7


3.2.2 Sun Fire X4140 Server Solid-State Drive Guidelines

The X4150 server supports installing SSDs in the drive bays. Each SSD provides at least 32Gb of SATA capacity.

TABLE 3-1 shows drive numbers for a server with 4 SSDs and 4 hard drives. FIGURE 3-1 shows the front panel of a server with 8 drives.


TABLE 3-1 Physical Drive Locations- SSD and Hard Drive Configuration

SSD1

SSD3

HD5

DVD drive

SSD0

SSD2

HD4

HD6

HD7


The Sun Fire X4140 servers support solid-state drives (SSDs) under the following conditions:

Sun Fire X4140 with on-board controller:

Sun Fire X4140 with HBA:



Note - You can create RAID volumes with SAS HDDs and SATA SSDs, as long as you do not mix them in a same volume.


The following cable kits are used for the HBA controller when using hard drives and SSDs:


TABLE 3-2 Cable Kits for HBA Controller

System

Cable Kit

Order Number

Sun Fire X4140

SAS/SATA HBA (2 cables)

4280A


The following cable kits are used for the on-board controller with SSDs:


TABLE 3-3 Cable Kits for HBA Controller

System

Cable Kit

Order Number

Sun Fire X4140

SATA On-Board Only (2 cables)

4281A


3.2.2.1 SSD Firmware Requirements

When replacing or installing a SSD to be included in a RAID configuration, in the Sun Fire X4140 system, make sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume.

Miminum required firmware:

BIOS/ILOM Firmware

Adaptec/LSI Firmware

Backplane Firmware

3.2.3 Drive Status LED Reference

FIGURE 3-2 shows the hard drive and SSD LED status indicators.

FIGURE 3-2 Drive Status LEDs



Figure Legend

Legend

LED

Symbol

Color

Lights when

1

OK to Remove

Blue

A drive can be removed safely during a hot-plug operation.

Note - The blue "OK to Remove" LED requires OS support and is not operational with all operating systems.

2

Service Required


Amber

The system is running and the drive is faulty. The front and rear panel Service Required LEDs are also lit if the system detects a drive fault.

3

OK/Activity


Green

Data is being read from or written to the drive.


 

3.2.4 Removing a Hard Drive or SSD

Drives can be hot-plugged or cold-plugged. Drives in the Sun Fire X4140 Server might be hot-pluggable, depending on the drive configuration.

To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

To remove a drive from a Sun Fire X4140 Server:

1. Identify the drive you wish to remove.

The amber Service Required LED might be lit. For specific drive locations, see Sun Fire X4140 Server Drive Guidelines.

2. Determine if the drive can be hot-plugged, or cold-plugged.

The following conditions might prevent you from hot-plugging a drive. You must power off the server, if the drive:

3. Do one of the following:

i. Unconfigure the drive, as required. You must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

See one of the following HBA documents:

For Sun StorageTek: Sun StorageTek RAID Manager Software User's Guide

For LSI MegaRAID Storage Manager (MSM): x64 Server Utilities Reference Manual

i. Wait until the blue OK to Remove LED becomes lit (FIGURE 3-2) before you physically uninstall the drive from the chassis.

The blue LED indicates that the drive is unconfigured and can be removed.

You must power off the server before you can safely remove the drive. Do one of the procedures described in Powering Off the Server.

4. On the drive you plan to remove, push the drive release button to open the latch ([1] FIGURE 3-3).

5. Grasp the latch [2] and pull the drive out of the drive slot [3].



caution icon Caution - The latch is not an ejector. Do not bend it too far to the right. Doing so can damage the latch.


FIGURE 3-3 Locating the Drive Release Button and Latch


Figure showing drive removal.

3.2.5 Installing a Hard Drive or SSD

Installing a drive into the Sun Fire X4140 Server is a two-step process. You must first install a drive into the drive slot, and then configure that drive to the server.



caution icon Caution - Before inserting a replacement drive, wait 15 seconds, and verify that your monitoring/administration application has detected the missing/failed drive.


To install a drive into a Sun Fire X4140 Server:

1. If necessary, remove the drive fillers from the chassis.

The Sun Fire X4140 Server might have as many as eight drive fillers covering unoccupied drive slots.

2. Determine the drive slot location for the replacement drive.

If you removed an existing drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed. Drives are physically addressed according to the slot in which they are installed. See TABLE 3-1 for drive locations.

3. Slide the drive into the drive slot until it is fully seated (FIGURE 3-4).

FIGURE 3-4 Installing a Drive


Figure showing how to insert a drive. With latch open, slide drive into its bay. Close latch to secure drive.

4. Close the latch to lock the drive in place.

5. Do one of the following:

Configure the drive. See one of the following HBA documents:

For Sun StorageTek: Sun StorageTek RAID Manager Software User's Guide

For LSI MegaRAID Storage Manager (MSM): x64 Server Utilities Reference Manual

Restore power to the server. Do the procedure described in Powering On the Server.

3.2.6 Using Drive Fillers

All drive slots in the Sun Fire X4240 Server must have drive fillers in place during operation to maintain airflow. To remove fillers, pull the ejector and pull the filler out of the chassis. (FIGURE 3-5)

FIGURE 3-5 Drive Filler


Figure showing drive fillers


3.3 Servicing Fan Modules

The following topics are covered:



Note - CRU: This customer-replaceable unit can be replaced by anyone.


3.3.1 About Sun Fire X4140 Server Fans

Seven pairs of fan modules are located under the top cover door, providing N+1 cooling redundancy. Each fan module contains two fans mounted in an integrated, hot-swappable CRU.

If a fan module fails, replace the fan as soon as possible to maintain server availability.

3.3.2 Fan Module LED Reference

Each fan module contains LEDs that are visible when you open the fan tray access door. TABLE 3-4 describes fan tray module LEDs and their functions. FIGURE 3-6 shows fan tray module LED locations.


TABLE 3-4 Fan Module Status LEDs

LED

 

Color

Lights when...

Power/OK


Green

The system is powered on and the fan module is functioning correctly.

Service Required


Amber

The fan module is faulty.

The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault.


FIGURE 3-6 Fan Module Status LEDs


Figure showing how to identify a bad fan module

See Sun Fire X4140 Server Chassis Overview for more information about system status LEDs.

3.3.3 Detecting Fan Module Failure

The following LEDs are lit when a fan module fault is detected:

If an overtemperature condition occurs, the front panel processor overtemperature LED becomes lit and a message is displayed on the console and logged by the ILOM.

The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature. See Sun Fire X4140 Server Front Panel Features for more information about identifying and interpreting system LEDs.

3.3.4 Removing a Fan Module



caution icon Caution - Hazardous moving parts. Unless the power to the server is completely shut down, the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel.


1. Extend the server into the maintenance position.

See Extending the Server to the Maintenance Position.

2. Unlatch the fan module door.

Pull the release tabs back to release the door. Open the top cover toward the rear of the server.



Note - Close the top cover door immediately after replacing the fan to maintain airflow in the server. Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down.


3. Identify the faulty fan module with a corresponding Service Required LED.

The Fan Fault LEDs are located on the fan board.

4. Using thumb and forefinger in between the two fans, pull the fan module up and out of the connector.



caution icon Caution - When changing the fan modules, note that only the fan modules can be removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed.


FIGURE 3-7 Removing a Fan Module.


Figure showing how to remove a fan module

3.3.5 Installing a Fan Module

1. With the top cover door open, install the replacement fan module into the server (FIGURE 3-8).

The fan modules are keyed to ensure that they are installed in the correct orientation.

FIGURE 3-8 Installing a Fan Module


Figure showing how to install a fan module.

2. Apply firm pressure to fully seat the fan module.

3. Verify that Fan OK LED is lit, and that the Fan Fault LED on the replaced fan module is not lit.

4. Close the top cover door.

5. Verify that the Top Fan LED, Service Required LEDs, and the Locator LED/Locator button are not lit.

See Sun Fire X4140 Server Front Panel Features for more information about identifying and interpreting system LEDs.


3.4 Servicing Power Supplies

Some versions of the Sun Fire X4140 Servers are equipped with redundant hot-swappable power supplies. Redundant power supplies enable you to remove and replace a power supply without shutting the server down, if the other power supply is online and working.

If a power supply fails and you do not have a replacement available, leave the failed power supply installed to ensure proper air flow in the server.

See Power Supply LED Reference for specific information about power supply status LEDs.

The following topics are covered:



Note - CRU: This customer-replaceable unit can be replaced by anyone.


3.4.1 Detecting Power Supply Failure

The following LEDs are lit when a power supply fault is detected:

See Sun Fire X4140 Server Front Panel Features and Sun Fire X4140 Server Rear Panel Features for more information about identifying and interpreting system LEDs.

3.4.2 Power Supply LED Reference

Each power supply contains a series of LEDs on the rear panel of the system.

FIGURE 3-9 Power Supply Status LEDs



Figure Legend

Legend

LED

Symbol

Color

Lights when

1

OK to Remove


Blue

A power supply can be removed safely during a hot-swap operation.

2

Service Required


Amber

The power supply is faulty. The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault.

3

AC Present

~AC

Green

The power supply is plugged in and AC power is available, regardless of system power state.


3.4.3 Removing a Power Supply



caution icon Caution - Hazardous voltages are present. To reduce the risk of electric shock and danger to personal health, follow the instructions.


1. Identify which power supply (0 or 1) requires replacement.

A lit (amber) failure LED on a power supply indicates that a failure was detected.

2. Gain access to the rear of the server where the faulty power supply is located.

3. Release the cable management arm (CMA) (FIGURE 3-10).

The CMA is located at the rear of the server rack.

FIGURE 3-10 Releasing the Cable Management Arm


Figure showing how to rotate the cable management arm to access the power supply.

a. Press and hold the tab.

b. Rotate the cable management arm out of the way so that you can access the power supply.

4. Disconnect the power cord from the faulty power supply.

5. Grasp the power supply handle and press the release latch (FIGURE 3-11).

6. Pull the power supply out of the chassis.

FIGURE 3-11 Power Supply Release Handle


Figure showing how to remove a power supply. Sun Fire X4140 Server.

3.4.4 Installing a Power Supply

1. Align the replacement power supply with the empty power supply chassis bay.

2. Slide the power supply into the bay until it is fully seated (FIGURE 3-12).

FIGURE 3-12 Installing a Power Supply


Figure showing how to insert a power supply (Sun Fire X4140 Server).

3. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

4. Close the CMA, inserting the end of the CMA into the rear left rail bracket (FIGURE 3-10).

5. Verify that the following LEDs are not lit:



Note - See Sun Fire X4140 Server Front Panel Features and Sun Fire X4140 Server Rear Panel Features for more information about identifying and interpreting system LEDs.


6. Verify the status of the power supplies.

Solaris OS: At the -> prompt, type the showenvironment command.