Administration, Diagnostics, and Service
Overview of the Diagnostics Guide
Introduction to System Diagnostics
How to Gather Service Visit Information
How to Troubleshoot Power Problems
How to Externally Inspect the Server
How to Internally Inspect the Server
How to Read the DIMM Fault LEDs
Identifying DIMM Error Messages
How BIOS POST Memory Testing Works
How to Interpret DIMM Error Messages in the SEL
How to Isolate and Correct DIMM ECC Errors
Default BIOS Power-On Self-Test (POST) Events
Using the ILOM to Monitor the Host
Viewing the ILOM Sensor Readings
How to Use the ILOM Web Interface to View the Sensor Readings
How to Use the ILOM Command-Line Interface to View the Sensor Readings
How to View Fault Status Using the ILOM Web Interface
How to View Fault Status With the Command-Line Interface
How to Clear Faults in the Web Interface
How to Clear Faults Using the Command-Line Interface
Viewing the ILOM System Event Log
How to View the System Event Log Using the ILOM Web Interface
How to View the System Event Log With the ILOM Command-Line Interface
How to Clear the System Event Log Using the ILOM Web Interface
How to Clear the System Event Log Using the ILOM Command-Line Interface
Interpreting Event Log Time Stamps
How to Reset the ILOM SP Using the Web Interface
How to Reset the ILOM SP Using the Command-Line Interface
Creating a Data Collector Snapshot
How to Create a Snapshot With the ILOM Web Interface
How to Create a Snapshot With the ILOM Command-Line Interface
Using SunVTS Diagnostics Software
Introduction to SunVTS Diagnostic Test Suite
Performing Pc-Check Diagnostic Tests
How to Run Pc-Check Diagnostics
How to Perform Immediate Burn-In Testing
How to Create and Save Scripts for Deferred Burn-in Testing
How to View Pc-Check Files With the Text File Editor
How to View Test Results Using Show Results Summary
SUNVTS.7.0ps8 or later software is preinstalled with Oracle Solaris 10 Operating System on the server. The server is also shipped with the Bootable Diagnostics CD. This CD is designed so that the server boots from the CD. This CD boots the Solaris operating system and starts SunVTS software. Diagnostics tests run and write output to log files that the service technician can use to determine the problem with the server.
Before You Begin
You must have a USB DVD drive, keyboard, and mouse, and as well as a monitor attached to the server for booting over the CD locally. For booting over a Remote Console, see the instructions in the Oracle Integrated Lights Out Manager (ILOM) 3.0 Supplement for the Sun Fire X4800 Server for setting up the remote console.
Instructions for navigating within the BIOS screens are available on the BIOS screens.
The Boot Device Priority screen appears.
When the server reboots from the CD in the DVD-ROM drive, the Solaris OS boots, and the SunVTS software starts and opens its first GUI window.
The test suite runs until it encounters an error or the test is completed.
Note - The CD takes approximately nine minutes to boot.
SunVTS software provides access to four different log files:
SunVTS test error log – Contains time-stamped SunVTS test error messages. The log file path name is /var/sunvts/logs/sunvts.err. This file is not created until a SunVTS test failure occurs.
SunVTS kernel error log – Contains time-stamped SunVTS kernel and SunVTS probe errors. SunVTS kernel errors are errors that relate to running SunVTS, and not to testing of devices. The log file path name is /var/sunvts/logs/vtsk.err. This file is not created until SunVTS reports a SunVTS kernel error.
SunVTS information log – Contains informative messages that are generated when you start and stop the SunVTS test sessions. The log file path name is /var/sunvts/logs/sunvts.info. This file is not created until a SunVTS test session runs.
Solaris system message log – A log of all the general Solaris events logged by syslogd. The path name of this log file is /var/adm/messages.
To view a log file:
The log file window is displayed.
The content of the selected log file is displayed in the windows.
A dialog box appears for you to specify your printer options and printer name.
The file remains displayed, but it will be gone the next time you try to display it.
The window closes.
Note - To save the log files, you must save them to another networked system or a removable media device. When you use the Bootable Diagnostics CD, the server boots from the CD. Therefore, the test log files are not on the server hard disk drive, and they are deleted when you power cycle the server.