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Sun Fire X4800 Server Product Documentation
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Document Information

Using This Documentation

Hardware Installation

Operating System Installation

Administration, Diagnostics, and Service

Diagnostics Guide

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

About DIMM Fault LEDs

How to Read the DIMM Fault LEDs

Identifying DIMM Error Messages

How BIOS POST Memory Testing Works

How to Interpret DIMM Error Messages in the SEL

Correcting DIMM Errors

How to Isolate and Correct DIMM ECC Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

How to Use the ILOM Web Interface to View the Sensor Readings

How to Use the ILOM Command-Line Interface to View the Sensor Readings

Viewing Fault Status

How to View Fault Status Using the ILOM Web Interface

How to View Fault Status With the Command-Line Interface

Clearing Faults

How to Clear Faults in the Web Interface

How to Clear Faults Using the Command-Line Interface

Viewing the ILOM System Event Log

How to View the System Event Log Using the ILOM Web Interface

How to View the System Event Log With the ILOM Command-Line Interface

Clearing the System Event Log

How to Clear the System Event Log Using the ILOM Web Interface

How to Clear the System Event Log Using the ILOM Command-Line Interface

Interpreting Event Log Time Stamps

Resetting the SP

How to Reset the ILOM SP Using the Web Interface

How to Reset the ILOM SP Using the Command-Line Interface

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Standard Scripts

How to Perform Immediate Burn-In Testing

How to Create and Save Scripts for Deferred Burn-in Testing

Viewing the Pc-Check Results

How to View Pc-Check Files With the Text File Editor

How to View Test Results Using Show Results Summary

How to Print the Results of Diagnostics Tests

Index

System Information Menu

Click System Information in the Pc-Check main menu to view the System Information menu. Select items in this menu to see detailed information.

The following table describes the System Information menu options.

Table 5 System Information Menu Options

Option
Description
System Overview Menu
Includes basic information about your system, motherboard, BIOS, processor, memory cache, drives, video, modem, network, buses, and ports.
Component Audit Menu
Enables you to create an XML or .txt document describing your system.
System Management Info
Provides information about the BIOS type, system, motherboard, enclosure, processors, memory modules, cache, slots, system event log, memory array, memory devices, memory device mapped addresses, and system boot.
PCI Bus Info
Includes details about specific devices from pci-config space within the system, similar to the System Management Information section.
PCMCIA/CardBus Info
Displays information about PCMCIA/CardBus devices.
IDE Bus Info
Displays information about the IDE bus.
Interrupt Vectors
Displays a list of interrupt vectors.
IRQ Routing Info
Shows hardware interrupt assignments.
Device Drivers
Shows device drivers loaded under Open DOS.
APM Info
Enables you to test and configure the Advanced Power Management (APM) capabilities of the system. You can choose to change the power state, view the power status, indicate CPU usage, get a power management event, or change the interface mode.
I/O Port Browser
Shows the I/O port assignment for the hardware devices on the system.
Memory Browser
Enables you to view the mapped memory for the entire system.
Sector Browser
Reads sector information from the hard disks sector by sector.
CPU Freq. Monitor
Tests the processor speed.
CMOS RAM Utilities
Shows the CMOS settings of the system.
SCSI Utils
Provides SCSI device options
Text File Editor
Opens a file editor.
Start-Up Options
Enables you to set up startup options for diagnostics testing.

Note - The Text File Editor command in the System Information Menu Options is of special importance. You use it to view the results of Pc-Check tests.