Sun Java System Communications Services 6 2004Q2 Enterprise Deployment Planning Guide |
Preface
The Sun Java System Communications Services 6 2004Q2 Enterprise Deployment Planning Guide contains the information you need to deploy Sun Java System Communications Services 6 2004Q2 into an enterprise environment. This guide helps you through the process of understanding Communications Services, evaluating and analyzing your site, and designing the kind of deployment architecture that meets your enterprise’s needs.
This preface contains the following sections:
Who Should Read This GuideThis guide is for individuals who are responsible for assessing and deploying Communications Services at your site, including:
This guide assumes you are familiar with the following:
ConventionsThe following table describes the typeface conventions used in this guide.
The following table describes placeholder conventions used in this guide.
Table 2 Placeholder Conventions
Item
Meaning
Examples
product_base
Placeholder for the directory where the product is installed.
The ms_svr_base/bin directory might be
/opt/SUNWmgsr.
The following table describes the symbol conventions used in this book.
Resources on the WebIn addition to this guide, you will want to refer to Sun Java System Calendar Server 6, Sun Java System Messaging Server 6, and Sun Java System Instant Messaging Server 6 documentation. Use the following URLs to see this documentation:
Third-party URLs are included in this document to provide additional, related information.
How to Report ProblemsIf you have problems with Communications Services, contact Sun customer support using one of the following mechanisms:
http://www.sun.com/service/sunone/software
This site has links to the Knowledge Base, Online Support Center, and ProductTracker, as well as to maintenance programs and support contact numbers.
So that we can best assist you in resolving problems, please have the following information available when you contact support:
- Description of the problem, including the situation where the problem occurs and its impact on your operation
- Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem
- Detailed steps on the methods you have used to reproduce the problem
- Any error logs or core dumps
Sun Welcomes Your CommentsSun is interested in improving its documentation and welcomes your comments and suggestions. Use the web-based form to provide feedback to Sun:
Please provide the full document title and part number in the appropriate fields. The part number is a seven-digit or nine-digit number that can be found on the title page of the book or at the top of the document. For example, the part number of this Communications Services Enterprise Deployment Planning Guide is 817-6096-10.