Preface

The Sun StorageTek Availability Suite Software Troubleshooting Guide helps users solve common problems that might arise when using the Sun StorageTek trademark Availability Suite software.

Before You Read This Book

To use the information in this document, you must have thorough knowledge of the topics discussed in these books:

Sun StorageTek Availability Suite 4.0 Point-in-Time Copy Software Administration Guide

Sun StorageTek Availability Suite 4.0 Remote Mirror Software Administration Guide

How This Book Is Organized

This book includes the following chapters:

Chapter 1 discusses general installation and configuration issues.

Chapter 2 discusses software utilities.

Chapter 3 discusses troubleshooting issues with the Point-in-Time Copy software.

Chapter 4 discusses troubleshooting issues with the Remote Mirror software.

Chapter 5 discusses Point-in-Time Copy and Remote Mirror interoperability.

Chapter 6 discusses SunCluster troubleshooting issues.

Chapter 7 provides an alphabetical list of error messages from all sources associated with the Sun StorageTek Availability Suite software.

Appendix A provides information on safeguarding the Solaris VTOC (Volume Table of Contents).

Using UNIX Commands

This document might not contain information on basic UNIX^® commands and procedures such as shutting down the system, booting the system, and configuring devices. Refer to the following for this information:

Software documentation that you received with your system

Solaris Operating System documentation, which is at

http://docs.sun.com

Shell Prompts

Shell	Prompt
C shell	machine-name`%`
C shell superuser	machine-name`#`
Bourne shell and Korn shell	`$`
Bourne shell and Korn shell superuser	`#`

Typographic Conventions

Typeface`^[1]`	Meaning	Examples
`AaBbCc123`	The names of commands, files, and directories; on-screen computer output	Edit your`.login` file. Use `ls` `-a` to list all files. `% You have mail`.
`AaBbCc123`	What you type, when contrasted with on-screen computer output	`%` `su` `Password:`
AaBbCc123	Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values.	Read Chapter 6 in the User's Guide. These are called class options. You must be superuser to do this. To delete a file, type `rm` filename.

Typeface^[1]

Meaning

Examples

AaBbCc123

The names of commands, files, and directories; on-screen computer output

Edit your.login file.

Use ls -a to list all files.

% You have mail.

AaBbCc123

What you type, when contrasted with on-screen computer output

% su

Password:

AaBbCc123

Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values.

Read Chapter 6 in the User's Guide.

These are called class options.

You must be superuser to do this.

To delete a file, type rm filename.

Related Documentation

Application	Title	Part Number
Man pages	`sndradm` `iiadm` dsstat kstat `svadm`	N/A
Latest release information	Sun StorageTek Availability Suite 4.0 Software Release Notes	819-6152
Installation and Configuration	Sun StorageTek Availability Suite 4.0 Software Installation and Configuration Guide	819-6147
System administration	Sun StorageTek Availability Suite 4.0 Remote Mirror Software Administration Guide	819-6148
	Sun StorageTek Availability Suite 4.0 Point-in-Time Copy Software Administration Guide	819-6149
Cluster	Sun Cluster and Sun StorageTek Availability Suite 4.0 Software Integration Guide	819-6150
Installation and user	SunATM 3.0 Installation and User's Guide SunATM 4.0 Installation and User's Guide	805-0331 805-6552
	Sun Gigabit Ethernet FC-AL/P Combination Adapter Installation Guide	806-2385
	Sun Gigabit Ethernet/S 2.0 Adapter Installation and User's Guide	805-2784
	Sun Gigabit Ethernet/P 2.0 Adapter Installation and User's Guide	805-2785
	Sun Enterprise 10000 IDN User Guide	806-4131
Configuration	Sun Enterprise 10000 IDN Configuration Guide	806-5230

Accessing Sun Documentation

You can view, print, or purchase a broad selection of Sun documentation, including localized versions, at:

http://www.sun.com/documentation

Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

Contacting Sun Technical Support

If you have technical questions about this product that are not answered in this document, go to:

http://www.sun.com/service/contacting

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to:

http://www.sun.com/hwdocs/feedback

Please include the title and part number of your document with your feedback:

Sun StorageTek Availability Suite Troubleshooting Guide, part number 819-6151-10

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