Troubleshooting the Network Listener: listen Port Monitor

Use the following tips to remedy listen port monitor difficulties.

1. Begin with the network.

   The network listener is suspect when users report that they cannot print to a network printer. Begin by issuing the /usr/sbin/ping command from the print server to the client and back to determine if the network is up.

2. Check the listen port monitor.

   Use sacadm to check that the listener is starting. Use pmadm to check that the print service is configured correctly and that the service is enabled.

3. Check the print server's configuration.

   See Chapter 72, Troubleshooting Printing Problems, for more information.