A P P E N D I X  A

Additional Information

This appendix provides additional information regarding your installation or upgrade to Sun Ray Server Software 4.1.

Topics covered in this appendix include:



Modified System Files

The following files are modified during utadm:

The following files are modified during utconfig:

SRSS also updates the GDM configuration file, custom.conf, on both RHEL5 Update 1 and SLES 10 to make sure it has the following entries, which are removed when SRSS is removed:


VTAllocation=false

DynamicXServers=true


In addition, display files are created for each Sun Ray DTU in the following directories:


utinstall Error Messages

If during an installation, upgrade, or uninstall the utinstall script returns an error, refer to the following table for assistance.


TABLE A-1 utinstall Error Messages

Message

Meaning

Resolution

utinstall: fatal, media-dir is not a valid directory.

You called the -d option, but
media-dir is incomplete.

The media-dir directory requires relevant patches and packages for installation. The media-dir directory includes the Sun Ray directory.

xxxxxx not successfully installed

Might occur for the installation of any application or patch, xxxxxx,
if relevant packages have not been properly installed.

Verify the component xxxxxx is present in the installation media directory path and has the correct permissions, then re-run the utinstall script.

The following packages were not successfully removed
xxxxxx ...

The packages listed have not been properly removed.

Use the rpm command to remove each rpm listed manually, then run utinstall -u again.

A different version x.x of product has been detected. The other-product Software is only compatible with product y.y. You must either upgrade or remove the current product installation before proceeding.
 
	Exiting ...

Some of the applications provided with Sun Ray Server Software are only compatible with certain versions of other applications.

Compatible and necessary applications are included with Sun Ray Server Software. Remove older versions, then
re-run the utinstall script.

error, no Sun Ray software packages installed.

None of the Sun Ray components are installed on this system.

No action is required as the product is not installed.

The following files were not successfully replaced during this upgrade. The saved copies can be found in <directory>

Some files were not properly replaced as part of the upgrade.

Manually copy the listed files from the directory overwriting the newer files if applicable.

Removal of product was not successfully completed. See log file for more details.

Removal of Sun Ray Server Software was incomplete.

Check logfile for the package that started the problem and manually remove it with the rpm -e command, then run utinstall -u again.

Partition Name	 Space Required 	Space Available 
--------------	--------------	-----------------
 partition 	 	 	        xxx 	 	 	 	         yyy

Not enough disk space was allocated for partition. Repartition the disk and run utinstall again.