Documentation Home
> Troubleshooting Sun Java System Portal Server Secure Remote Access 7
Troubleshooting Sun Java System Portal Server Secure Remote Access 7
Book Information
Troubleshooting Sun Java System Portal Server 7 Secure Remote Access
Technical Note Revision History
Portal Server 7 and Components Configuration Requirements
Troubleshooting Secure Remote Access
Log Files Location
Configurable Parameters of a Log Configuration file
Viewing the Log Files List
Logging Command Line Options
Psadmin List-Loggers Command Options
Psadmin Set-Logger Command Options
Psadmin Reset-Logger Command Options
Frequently Asked Questions on Logging
When a separate file is created, what is the name of the new file?
What is the format used to log the content in the file?
When is the stack trace logged?
Troubleshooting Issues
Problem: Gateway does not display a confirmation message after you enter the start up command.
Problem: Gateway does not work when Netletproxy and Rewriterproxy are enabled in the Gateway profile in the psconsole.
Problem: Cacao sends a timestamp check failed exception.
Problem: Gateway login problem due to cookies.
Problem: Netlet and Proxylet do not work.
Problem: Unable to start or stop Gateway.
Problem: Failed to initialize OLE.
Problem: Error installing DLL file.
Problem: Registering OCX ctrl.
Problem: Unable to read proxy setting information.
Problem: Failed to configure browser proxy settings.
Problem: Error trying to restore browser proxy settings.
Problem: Unable to write to the disk.
Problem: Problem displaying User Interface. Unknown error.
Problem: Session Timeout. Please login again.
Problem: Bad Request.
Problem: Access to this resource denied.
Problem: Not found error.
Problem: Gateway Service Unavailable.
Problem: Netlet is unable to bind to port.
Best Practices Checklist
Gateway Best Practices
Proxylet Best Practices
Proxylet supports WPAD protocol
Deployment Options
Customizating Proxylet
Netlet Best Practices
Known Issues and Limitations
How to Report Problems and Provide Feedback
Additional Sun Resources
Sun Welcomes Your Comments
© 2010, Oracle Corporation and/or its affiliates