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iPlanet Portal Server 3.0 Service Pack 4 Installation Guide



Preface


This guide contains installation information available at the time of the release of iPlanet™ Portal Server Service Pack 4. Installing this product will update the iPlanet Portal Server 3.0 software to include Service Pack 1, Service Pack 2, Service Pack 3, Service Pack 3a, and Service Pack 4.

An electronic version of these release notes can be found at the iPlanet documentation web site: http://docs.iplanet.com/docs/manuals/. Check the web site prior to installing and setting up the software and then periodically thereafter to view the most up-to-date release notes and manuals.



Who Should Use This Book


This document is intended for administrators, installers, and developers who are upgrading the iPlanet Portal Server product.



How This Book Is Organized


This installation guide contains the following sections:



Documentation

iPlanet Portal Server 3.0 documentation includes:

  • iPlanet Portal Server 3.0 Installation Guide

  • iPlanet Portal Server 3.0 Administration Guide

  • iPlanet Portal Server 3.0 Programmer's Reference Guide

  • iPlanet Portal Server 3.0 Release Notes

  • Online help for system administrators at:

    http://yourserver.domain:port/docs/en_US/javadocs



Using UNIX Commands

This document contains some information on basic UNIX® commands and procedures. For more information outside of this document, see the following:

  • AnswerBook2™ online documentation for the Solaris™ software environment.

  • Browse for a specific book title or subject at:
    http://docs.sun.com



Understanding the Typographic Conventions

The following table describes the typographic conventions used in this installation guide.


Table 1    Typographic Conventions

ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT ONT

Typeface or Symbol

Meaning

Example

AaBbCc123  

The names of commands, files, and directories; on-screen computer output  

Edit your .login file.

Use ls -a to list all files.

machine_name% You have mail.  

 

 

 

AaBbCc123  

What you type, contrasted with on-screen computer output  

machine_name% su

Password:  

 

 

 

AaBbCc123  

Book titles, new words or terms, words to be emphasized, or glossary terms.  

Read Chapter 6 in the User's Guide. These are called class options. You must be root to do this.  

 

 

 

AaBbCc123  

Command-line placeholder;
replace with a real name or value  

To delete a file, type rm filename.

http://server:port/login/domain_name
Where domain_name is a Portal domain name.  

^Š



Shell Prompts in Command Line Interface Examples


The following table shows the default system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.


Table 2    Unix Shell Prompts

ONT ONT ONT ONT ONT ONT ONT ONT

Shell

Prompt

C shell prompt  

machine_name%  

C shell superuser prompt  

machine_name#  

Bourne shell and Korn shell prompt  

$  

Bourne shell and Korn shell superuser prompt  

#  

^Š



Sample Machine Names


The following table lists the machine names used in code examples and the type of software installed on each machine.


Table 3    Sample Machine Names

ONT ONT ONT ONT ONT ONT ONT ONT

Machine Name

Running as . . .

server1  

The primary Portal Server  

server2  

iPlanet Portal Server not being used as the primary server in multiple server installations  

gateway  

iPlanet Portal Server gateway  

proxy  

Web proxy  

^Š



How to Report Problems


If you have problems with iPlanet Portal Server 3.0 Service Pack 4, contact iPlanet customer support using one of the following mechanisms:

  • iPlanet online support web site at http://www.iplanet.com/support/online/

    From this location, the CaseTracker and CaseView tools are available for logging problems.

  • The telephone dispatch number associated with your maintenance contract

So that we can best assist you in resolving problems, please have the following information available when contacting iPlanet support:

  • Description of the problem, including the situation where the problem occurs and its impact on the operation of the Portal Server

  • Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

To find the product version, use the following command: 
# /etc/init.d/ipsserver -version

  • Detailed steps on the methods used to reproduce the problem

  • Any error logs or core dumps



For More Information

Useful iPlanet information can be found at the following Internet locations:


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Copyright © 2002 Sun Microsystems, Inc. All rights reserved.

Last Updated March 07, 2002
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