Displaying the Adaptive Email Execution Report

An Email Execution Report is available shortly after a campaign or program has been executed. When you launch a program Oracle CRM On Demand Marketing validates the program configuration, processes the lists, and schedules the program for delivery to the selected email distribution vendor. When the email execution vendor has processed the emails, overview email execution statistics are reported back to Oracle CRM On Demand Marketing, usually within one to two hours after the email delivery occurs.

Automated campaigns generally involve frequent email deliveries as new contacts become eligible for inclusion in the campaign. Oracle CRM On Demand Marketing captures email execution statistics for each individual email delivery and also aggregates results for the entire campaign.

To display the adaptive email execution report

1. Navigate to the Email Invitations section of the Campaign Details screen.

2. Click the In Progress link to the right of the email invitation.

   The Email Execution Report showing the list of completed and scheduled automation appears.

3. Click the linked date and time for individual launch statistics.

   The Email Execution Report showing the list of completed and scheduled automation appears.

To display an explanation of categories available, click the green question mark icon in the email execution report section headers.

About Email Delivery Status Conditions

The following is a list of the email delivery status conditions:

• Scheduled. Email delivery has been scheduled for the date you have specified.

• In-Progress. The email delivery job is processing.

• Completed. The email delivery job has finished processing and emails have been sent successfully.

• Failed. The email delivery job has finished processing, but the email delivery has failed.

Additional postlaunch statistics are available within 4 to 8 hours after the email delivery has been executed.