Confirming Server and Site Specifications
Overcurrent Protection Requirements
DC Power Source, Power Connection, and Grounding Requirements
PCIe2 Expansion Slot Guidelines
Mounting the Server Into a 4-Post Rack
Mounting the Server Into a 2-Post Rack
Connecting Data and Management Cables
Powering On the Server for the First Time
Connect a Terminal or Emulator to the SER MGT Port
Power On the Server for the First Time
Oracle Solaris OS Configuration Parameters
Assign a Static IP Address to the SP
Understanding System Administration Resources
Platform-Specific Oracle ILOM Features
Oracle VM Server for SPARC Overview
Hardware Management Pack Overview
Source for Downloading Hardware Management Pack Software
Hardware Management Pack Documentation
Display the Oracle ILOM -> Prompt
Power On the Server (Oracle ILOM)
Power Off the Server (Oracle ILOM)
Reset the Server (Oracle Solaris OS)
Reset the Server (Oracle ILOM)
Reset the SP to Default Values
Important Hardware RAID Guidelines
Prepare to Use the FCode Utility
Hot Spare Drives in RAID Volumes (LSI)
Determining If a Drive Has Failed
RAID Drive Replacement Strategies
Changing Server Identification Information
Change Customer Data on FRU PROMs
Change System Identifier Information
Restore the Host Power State at Restart
Specify the Host Power State at Restart
Disable or Re-Enable the Host Power-On Delay
Specify Parallel Boot of the SP and Host
Configure Host Behavior (Keyswitch State)
Disable or Re-Enable Network Access to the SP
Display the DHCP Server IP Address
Display the IP Address of the SP
Using an In-band Connection to the SP
Configure the Host Boot Mode (Oracle VM Server for SPARC)
Change the Host Boot Mode Behavior at Reset
Manage the Host Boot Mode Script
Display Host Boot Mode Expiration Date
Override OBP Settings to Reset the Server
Configuring Server Behavior at Restart
Specify Behavior When the Host Resets
Specify Behavior When the Host Stops Running
Specify Behavior at Boot Timeout
Specify Behavior if Restart Fails
Specify Maximum Restart Attempts
Enabling Automatic System Recovery
Identifying WWN-Designated SAS2 Devices
Mapping WWN Values to Hard Drives (OBP probe-scsi-all Command)
Identify a Disk Slot Using prtconf (Oracle Solaris OS)
WWN Syntax in an OS Installation on an Individual Drive
WWN Syntax in an OS Installation on a RAID Volume
Power Supply, Hard Drive, and Rear Fan Module Locations
Motherboard, PCIe2 Cards, and SP Locations
Front Fans, Subchassis, Memory Riser, and DIMM Locations
Oracle ILOM Troubleshooting Overview
Display FRU Information (show Command)
Check for Faults (show faulty Command)
Check for Faults (fmadm faulty Command)
Clear Faults (clear_fault_action Property)
Service-Related Oracle ILOM Commands
Understanding Fault Management Commands
Power Supply Fault Example (show faulty Command)
Power Supply Fault Example (fmadm faulty Command)
POST-Detected Fault Example (show faulty Command)
PSH-Detected Fault Example (show faulty Command)
Interpreting Log Files and System Messages
Checking if Oracle VTS Is Installed
Check if Oracle VTS Is Installed
Oracle ILOM Properties That Affect POST Behavior
Component Service Task Reference
Removing Power From the Server
Locate a Faulty Front Fan Module
Determine if the DVD Drive Is Faulty
Determine if the Rear Fan Module Is Faulty
Locate a Faulty DIMM (Oracle ILOM)
Determine if the Battery Is Faulty
Install SAS Cable for Sun Storage 6 Gb SAS PCIe RAID HBA, Internal
Determine if the ID PROM Is Faulty
Determine if the LED Board Is Faulty
Determine if the Motherboard Is Faulty
Servicing the Power Distribution Board
Determine if the Power Distribution Board Is Faulty
Remove the Power Distribution Board
Install the Power Distribution Board
Verify the Power Distribution Board
Servicing the Hard Drive Backplane
Determine if the Hard Drive Backplane Is Faulty
Remove the Hard Drive Backplane
Install the Hard Drive Backplane
Verify the Hard Drive Backplane
Returning the Server to Operation
Power On the Server (Oracle ILOM)
You can use a variety of diagnostic tools, commands, and indicators to monitor and troubleshoot a server:
LEDs – Provide a quick visual notification of the status of the server and of some of the FRUs.
Oracle ILOM 3.0 – Runs on the SP. In addition to providing the interface between the hardware and OS, Oracle ILOM also tracks and reports the health of key server components. Oracle ILOM works closely with POST and PSH to keep the system running even when there is a faulty component.
POST – Performs diagnostics on system components upon system reset to ensure the integrity of those components. POST is configurable and works with Oracle ILOM to take faulty components offline if needed.
PSH – Continuously monitors the health of the CPU, memory, and other components, and works with Oracle ILOM to take a faulty component offline if needed. The PSH technology enables systems to accurately predict component failures and mitigate many serious problems before they occur.
Log files and command interface – Provide the standard Oracle Solaris OS log files and investigative commands that can be accessed and displayed on the device of your choice.
Oracle VTS – Exercises the system, provides hardware validation, and discloses possible faulty components with recommendations for repair.
The LEDs, Oracle ILOM, PSH, and many of the log files and console messages are integrated. For example, when the Oracle Solaris OS detects a fault, the software displays the fault, logs the fault, and passes the information to Oracle ILOM, where the fault is also logged. Depending on the fault, one or more LEDs might also be illuminated.
The diagnostic flowchart in Diagnostics Process illustrates an approach for using the server diagnostics to identify a faulty FRU. The diagnostics you use, and the order in which you use them, depend on the nature of the problem you are troubleshooting. So you might perform some actions and not others.