These sections describe how to service customer-replaceable units (CRUs) for the Oracle Database Appliance that require you to power off the server node. All of these CRUs are located on the server nodes.
Note:
The servicing of hot-swap components such as the HDDs, SDDs, power supplies, and fans is described in Chapter 3, Servicing CRUs That Do Not Require Server Power Off.This section describes how to service customer-replaceable units (CRUs) for Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, and Oracle Database Appliance X5-2. If you have Oracle Database Appliance (original version), go to Servicing Oracle Database Appliance (Original Version) CRUs.
This section describes how to service customer-replaceable units (CRUs) that require you to power off the server.
Note:
All of the CRUs on the storage shelf and the storage expansion shelf can be replaced while the power is on. See Oracle Database Appliance X3-2/X4-2/X5-2 Storage Shelf Hot-Swappable Components for storage shelf component replacement procedures.Note:
The links in the following table take you to instructions outside of the Oracle Database Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.ODA X3-2 | ODA X4-2 | ODA X5-2 |
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Servicing the Internal USB Flash Drives
Note - A factory installed flash drive is reserved for future use. |
Servicing the Internal USB Flash Drives
Note - A factory installed flash drive is reserved for future use. |
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This section describes how to service customer-replaceable units (CRUs) for Oracle Database Appliance (original version). If you have Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, or Oracle Database Appliance X5-2, go to Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs.
This section includes information on how to service the following Oracle Database Appliance (original version) CRUs:
Each server node (also called a system controller) in Oracle Database Appliance (original version) includes the following replaceable components.
Callout | Description |
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1
|
DDR3 Memory DIMMs (12)
|
2
|
PCIe Cards Mounted on PCIe Riser
|
3
|
PCIe Riser
|
4
|
Internal HBA PCIe Card
|
5
|
Battery
|
Each server node in Oracle Database Appliance (original version) is provisioned with twelve 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMMs, for a total of 96GB.
The server node supports a maximum memory speed of 1333 MHz, even if 1600 MHz DIMMs are installed.
Before replacing a DIMM see the following:
DIMM and CPU physical layout.
For details, see DIMM and CPU Physical Layout.
Instructions for removing a faulty DIMM.
For details, see Remove Faulty DIMMs.
Instructions for installing a DIMM.
For details, see Install DIMMs.
Memory Error Correction and Parity
For details, see Error Correction and Parity Protection.
Caution:
These procedures require you to handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures.Each processor in Oracle Database Appliance (original version) has six DIMM slots numbered D0 through D5. D0 is the closest to the processor and D5 is the farthest.
Each slot should contain a 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMM. No other configurations are supported.
The server node supports a maximum memory speed of 1333 MHz, even if it is configured with 1600 MHz DIMMs.
If the system contains a mixture of 1333 MHz and 1600 MHz DIMMs, then P0 and P1 should be configured the same, so that both sides are symmetrical. For example, if you install only two 1600 MHz DIMMs, they should go into P0, D0 and P1, D0.
The following picture shows the physical layout of the DIMMs and CPUs. When viewing the server node from the front, CPU0 (P0) is on the right.
Each processor socket supports three independent memory channels labeled channel A, B, and C, where channel A is closest to the processor socket. Each channel supports two DIMM slots, is controlled by an independent memory controller, and operates independent of the other channels.
Note:
The DDR3 memory modules (DIMMs) are customer-replaceable units (CRUs) and do not require an Oracle-qualified service person for replacement.See Performing Electrostatic Discharge and Antistatic Prevention Measures.
Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.
Note:
When the Fault Remind button is pressed, the Fault Remind Power Good LED lights green to indicate that there is sufficient voltage present in the fault remind circuit to light the fault LEDs. If this LED fails to light when you press the Fault Remind button, the capacitor powering the fault remind circuit has lost its charge. This can happen if the Fault Remind button is pressed for a long time with fault LEDs lit or if the server node has been out of the chassis for more then 15 minutes.Callout | Description |
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1
|
Fault Remind Button
|
2
|
Fault Remind Power Good LED (green)
|
The amber DIMM fault LEDs light if the adjacent DIMM is faulty.
The ejectors push the DIMM partially up.
Callout | Description |
---|---|
1
|
DIMM connector slot
|
2
|
DIMM connector key
|
3
|
DIMM ejector lever
|
For DIMM replacement instructions, see Install DIMMs.
Caution:
Do not operate the system with an empty DIMM slot. If you remove a DIMM, you must replace it before starting the server.The system supports only 1333 MHz or 1600 MHz DDR3, 8GB, dual rank DIMMs obtained from Oracle.
For the best performance, if you combine 1333 MHz and 1600 MHz DIMMs in a single system, they should be configured so that P0 and P1 have the same mixture, in the same DIMM slots. For example, in a 1333 MHz system, if you replace P0, D0 with a 1600 MHz DIMM, you should also replace P1, D0 with a 1600 MHz DIMM.
The server node supports a maximum memory speed of 1333 MHz, even if 1600 MHz DIMMs are installed.
Align the notch in the DIMM with the key in the connector. The notch ensures that the DIMM is oriented correctly.
If the DIMM does not easily seat into the connector, verify that the notch in the DIMM is aligned with the key in the connector as shown above. If the notch is not aligned, damage to the DIMM might occur.
See Powering On Oracle Database Appliance (Original Version).
-> show /SP/faultmgmt
Oracle ILOM lists all known faults. For example:
SP/faultmgmt Targets: 0 (/SYS/MB/P0/D2) Properties: Commands: cd show
-> set /SYS/MB/Px/Dn clear_fault_action=true
For example, to clear a fault on the DIMM in location D2 on CPU0:
-> set /SYS/MB/P0/D2 clear_fault_action=true Are you sure you want to clear /SYS/MB/P0 (y/n)? y Set 'clear_fault_action' to 'true'
The server node's processor provides parity protection on its internal cache memories, and error-correcting code (ECC) protection of the data. The server node detects and posts the following errors to the Oracle ILOM event log:
Correctable and uncorrectable memory ECC errors
Uncorrectable CPU internal errors
Advanced ECC corrects up to 4 bits in error on nibble boundaries, as long as they are all in the same DRAM. If a DRAM fails, the DIMM continues to function.
To clear a fault once the faulty DIMM has been replaced, type the following in the Oracle ILOM CLI:
-> set clear_fault_action=true
For more information on clearing DIMM faults, see the Oracle Integrated Lights Out Manager (Oracle ILOM) 3.0 Documentation Collection: http://www.oracle.com/goto/ILOM/docs.
PCIe cards in Oracle Database Appliance (original version) are installed on a vertical riser. You must remove the riser to remove and replace a PCIe card. Also, you must remove the PCIe riser when replacing the motherboard.
This section includes:
Caution:
These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described inPerforming Electrostatic Discharge and Antistatic Prevention Measures.See Performing Electrostatic Discharge and Antistatic Prevention Measures.
Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.
To disconnect a cable from a PCIe card, press the latch, push in toward the connector, and then pull out to remove the cable.
Note the location of all cables for reinstallation later.
If the latch is in the closed position, it prevents you from removing the PCIe riser.
Access these screws from the rear of the server node.
For instructions for installing a PCIe card into a PCIe riser, see Install PCIe Card in PCIe Riser.
Access these screws from the rear of the server node.
See Powering On Oracle Database Appliance (Original Version).
-> show /SP/faultmgmt
Oracle ILOM lists all known faults. For example:
SP/faultmgmt Targets: 0 (/SYS/MB/RISER) Properties: Commands: cd show
-> set /SYS/MB/RISER clear_fault_action=true Are you sure you want to clear /SYS/MB/RISER (y/n)? y Set 'clear_fault_action' to 'true'
This section describes servicing PCIe cards in Oracle Database Appliance (original version).
The Oracle Database Appliance (original version) PCIe expansion system includes one standalone low-profile slot on the motherboard and a PCIe riser with three slots. These are provisioned as follows:
Motherboard slot – A low-profile, dual-port SAS-2 HBA used internally
PCIe slot 2 – Dual-port SAS-2 HBA used internally
PCIe slot 1 – Quad-port 1-Gb Ethernet NIC
PCIe slot 0 – Dual-port 10-Gb Ethernet NIC
Caution:
If you replace a PCIe card, ensure the replacement is identical to the card you are replacing.See Performing Electrostatic Discharge and Antistatic Prevention Measures.
Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.
See the "Oracle Database Appliance (Original Version) Back Panel" section of the Oracle Database Owner's Guide for the location of the PCIe slots.
To disconnect a cable from the PCIe card, press the latch, push in toward the connector, and then pull out to remove the cable.
Note the location of all cables for reinstallation later.
Callout | Description |
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1
|
Recessed area on the PCIe riser
|
2
|
PCIe riser locking tab
|
3
|
PCIe card locking bracket
|
See Powering On Oracle Database Appliance (Original Version).
-> show /SP/faultmgmt
Oracle ILOM lists all known faults, for example:
SP/faultmgmt Targets: 0 (/SYS/MB/RISER/PCIE2) Properties: Commands: cd show
-> set /SYS/MB/RISER clear_fault_action=true Are you sure you want to clear /SYS/MB/RISER (y/n)? y Set 'clear_fault_action' to 'true'
-> set /SYS/MB/RISER/PCIE2 clear_fault_action=true Are you sure you want to clear /SYS/MB/RISER/PCIE2 (y/n)? y Set 'clear_fault_action' to 'true'
See Performing Electrostatic Discharge and Antistatic Prevention Measures.
Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.
The internal PCIe card is located next to the rear-mounted disk drives.
There are two data cables that connect the PCIe card to the server node connector that connects to disk drive backplane.
Note the location of all cables for reinstallation later.
To disconnect the cables from the internal PCIe card, press the latch, push in toward the connector, and then pull out to remove the cable.
The internal PCIe connector is located next to the rear-mounted disk drives.
Caution:
If the notch and key are not aligned, damage to the PCIe card might occur.Note:
To install the primary HBA into the HBA slot on the motherboard, a special PCI metal bracket is required. The standard low-profile metal bracket or full-height metal bracket must be removed from the PCIe card and replaced with the unique metal bracket that is provided with the system.See Powering On Oracle Database Appliance (Original Version).
-> show /SP/faultmgmt
Oracle ILOM lists all known faults, for example:
SP/faultmgmt Targets: 0 (/SYS/MB/HBA) Properties: Commands: cd show
-> set /SYS/MB/HBA clear_fault_action=true Are you sure you want to clear /SYS/MB/HBA (y/n)? y Set 'clear_fault_action' to 'true'
The Oracle Database Appliance (original version) battery maintains the date and time for the Oracle ILOM service processor when the server node is removed from the system and, therefore, is powered off. If the server node fails to maintain the proper time when powered off, replace the battery.
Caution:
These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures.See Performing Electrostatic Discharge and Antistatic Prevention Measures.
Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.
For instructions, see the Oracle Integrated Lights Out Manager (Oracle ILOM) 3.0 Documentation Collection.
See Powering On Oracle Database Appliance (Original Version).