Cash Back

When a payment is added, the user defines the following:

• The amount of debt to be relieved (i.e., the payment amount)

• The amount remitted (i.e., the tender amount)

• The form of the remittance (i.e., the tender type)

The payment amount typically equals the tender amount unless cash will be returned to the taxpayer. For example, if a taxpayer remits $100, but only wants to pay off $25 of debt, the tender amount will be $100 and the payment amount will be $25. The system will only allow a user to remit more than the payment amount if the tender type indicates "cash back" is allowed. For example, you may not allow cash to be returned if a check is remitted, but you may allow it to be returned if cash is remitted.

If cash back is allowed for the tender type, the system displays the amount of cash to be returned on the Payment Event. In addition, because the system enforces balancing the cash drawer by tender type, the system adjusts the payment event's tendered information as follows:

• When there is cash back, the payment event will have two tenders - one will be for the amount and type entered by the user, the other will be a negative amount with a tender type of cash (note, this tender type is retrieved from the Starting Balance Tender Type on the installation record). For example, if a taxpayer remits $100 in traveler's checks, but only wants to pay off $25 of debt, there will be two tenders: one for the $100 travelers check and the other for the -$25 of cash.

When modifying an unfrozen payment on the Payment Event, if the payment becomes unbalanced, a button is displayed allowing the user to Recalculate Cash Back. If the user clicks this button, the system reassesses the cash back tender as follows:

• If there is now cash back, a new tender is created for the credit amount

• If the cash back amount has changed, the tender for the cash back is adjusted to the new amount

• If there is no longer cash back due, the tender for the cash back is removed.