13 Viewing Library and Device Information
SLC only displays the latest library and device information saved to the library controller database. Click Refresh to update SLC with the latest configuration data.
Viewing Library Operational Status
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In SLC, select Tools > System Detail. Select the Library in the device tree.
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Click the Status tab.
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Select a secondary tab:
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General - displays the current operational state of the library. These values update whenever there is host activity, background operations, or operator activity. You can place the library online or offline with this tab (see "Taking the Library Offline" and "Bringing the Library Online").
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Complex - displays the current operational state of a library complex.
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Status Module - displays library status alerts. This feature is available only if service is active on the library. See also "Clearing Library Status Alerts".
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HLI - displays the current status of all HLI interface ports on the library. Information includes the local TCP/IP socket, local IP, connection status, port status, and transmission sent and received from the time of connection.
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Internal Networks - displays port status.
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Viewing Library Properties and Configuration
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In SLC, select Tools > System Detail. Select the Library in the device tree.
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Click the Properties tab.
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Select a secondary tab:
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General - displays the physical, mechanical, logical, and network configuration of the library.
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Complex - displays IP address information for a library complex.
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Library Controller - displays details of the library controller, including the serial number and firmware versions.
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Drive Controller - displays details of the drive controller, including the serial number and current firmware versions.
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Viewing Device Status and Properties
You can view information about CAPs, drives, robots, redundant electronics, power supplies, and the safety door. You can also view device information using the SLC Reports utility (see "Viewing Library and Device Reports with the Reports Utility").
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In SLC, select Tools > System Detail.
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Select the device folder in the device tree.
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For status and properties information, expand the device folder. Select a device.
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Select a tab. Depending on the device you selected, refer to the corresponding information below.
Note:
For a bulk CAP library, select the CAP folder and click Status to view all CAPs at once and the bulk CAP enter/eject messages (see "Modifying Bulk CAP Messages").
Device Status and Properties Tabs
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Status Tab - displays the current operational state of the device
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Properties Tab - displays device configuration information, including the serial number and current firmware levels
Only drives have the following system details tabs.
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Display Tab - displays network data, the Virtual Operator Panel (VOP) for T10000 and T9840D drives, and drive LED status
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Drive Tray Tab - displays the current status of a drive tray
| Drive Status | Meaning |
|---|---|
| Empty | No cartridge is mounted to the drive. |
| Unloaded | Cartridge is ready for dismount. |
| Ready | Cartridge is loaded. |
| NotCommunicating | Controller card can not communicate with the drive. |
| rewindUnload | Drive is busy rewinding and unloading. |
Redundant Electronics Card Status
"A" indicates the left card slot and "B" indicates the right card slot, as viewed from the back of the library.
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hbca: Library controller, A (left) slot
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hbcb: Library controller, B (right) slot
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hbta: Drive controller, A (left) slot
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hbtb: Drive controller, B (right) slot
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Card Status Meaning Duplex: Software ready, switch possible Active library controller is functioning normally. Not installed Card is not installed in the library. Ok Active or standby drive controller card is functioning normally. Pre-standby: software not ready Standby library controller card is loading standby code and is not ready to be used in an automatic failover or manual switch. Standby: software ready Standby library controller card is functioning normally and can be used for an automatic failover or manual switch.
Viewing the Local Operator Panel Type
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In SLC, select Tools > Diagnostics.
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Select the Library in the device tree, and then click the OpPanel Tab.
The type is listed at the bottom of the screen. A W indicates windows-based and a DL or OL indicates linux-based.
Meaning of Library and Device Status Indicators in SLC
| SLC Icon | Meaning |
|---|---|
 |
Normal |
 |
Warning |
 |
Error |
The device tree of the System Details and the Diagnostics utility displays device heath status.
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Normal — library device is functioning normally
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Warning — device is offline or operating in a degraded state
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Error — device has experienced a failure
The lower left of all SLC screens shows communication status, which indicates the communication status between SLC and the library controller.
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Normal — SLC is communicating normally with the library controller
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Warning — server is taking longer than 10 seconds to respond
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Error — server is taking longer than 30 seconds respond
After about 30–60 seconds of lost communication with the library controller, the heartbeat monitor turns gray, then red, and displays:
Heartbeat message not received from the library controller.
Log off the SLC and log on again to restore communication.
The lower right of all SLC screens shows the library health status.
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Normal — all library devices are functioning normally
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Warning — one or more library devices is offline or operating in a degraded state
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Error — one or more library devices has experienced a failure
After a device error is fixed, the library health indicator changes to "Warning". The indicator will not change to "Normal" until the library is taken offline. If there are multiple problems with a device or status alert condition, the health indicator displays the most severe condition.