Oracle® Enterprise Manager Cloud Control Plug-In for Oracle Hardware User's Guide

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Updated: July 2016
 
 

Open Problem Details

The Open Problem Details are collected from an Oracle Hardware System target running Oracle ILOM 3.1 or above every 10 minutes. The Open Problems Details shows problems diagnosed by the service processor and provides information to help you identify the cause. The following table explains the different properties of an open problem.

Table 3  Open Problem Details Provided by an Oracle Hardware System Target
Metric Column
Description
Component
Hardware component where the problem was detected
Part number
Optional information about the part number
Probability
Probability that the component identified in the open problem is actually the source of the problem
Problem Description
Details about what problem has been detected
Reference Document
The link to a service document, if available
Subsystem
Subsystem that contains the component