74 Warranty Processing Options (Release A9.3 Update)

This chapter contains these topics:

• Section 74.1, "Warranty Inquiry (P122035),"

• Section 74.2, "Warranty Report (P124035),"

• Section 74.3, "Warrantiy Notification Report (P124038),"

• Section 74.4, "Purge Closed Warranties Records (P12900),"

• Section 74.5, "Incident Management Inquiry (P122036),"

• Section 74.6, "Warranty Incident Management Report (P124036),"

• Section 74.7, "Warranty Additional Information Inquiry (P122037),"

• Section 74.8, "Warranty Additional Information Report (P124037),"

• Chapter 74, "Warranty - User Reserved (P12551)."

74.1 Warranty Inquiry (P122035)

Processing Option	Processing Options Requiring Further Description
PRE-LOADED DATA SELECTIONS:
1. Any values entered in the following options will be loaded upon entry into the program: Asset ID Warranty Effective From Effective To Issuer Responsible Employee
DREAM WRITER VERSIONS:
2. Enter the version for each program. If left blank, ZJDE0001 will be used. Additional Info Inquiry (P122037) Incident Mgmt Inquiry (P122036)

74.2 Warranty Report (P124035)

Processing Option	Processing Options Requiring Further Description
REPORT DATA PRINT:
1. Enter the value indicated to print additional data on your report. If left blank, the data will NOT appear on the report. Generic Text: ('1' = 40 Char / '2' = 80 Char) Reporting Codes ('1' to Print) Issuer Information ('1' to Print) Incident Information: ('1' = All /'2' = Unresolved Only) Additional Information: ('1' = All / '2' = Open Only)
PHONE TYPE:
4. Enter the preferred Phone Type for the Issuer Contact.

74.3 Warrantiy Notification Report (P124038)

Processing Option	Processing Options Requiring Further Description
GENERIC TEXT:
1. Enter a '1' to print the generic text in a 40 character width, a '2' to print text in an 80 character width. If left blank, no generic text will print.

74.4 Purge Closed Warranties Records (P12900)

Processing Option	Processing Options Requiring Further Description
1. Enter one of the following values to indicate what information to save to the purge files: Blank = Save Warranty, Incidents, and Additional Info to F1235P, F1236P, and F1237P '1' = Save Warranty and Incidents ONLY to F1235P and F1236P. '2' = Save Warranty ONLY to F1235P. '3' = Do not save any data to the purge files.

74.5 Incident Management Inquiry (P122036)

Processing Option	Processing Options Requiring Further Description
PRE-LOADED DATA SELECTIONS:
1. Any values entered in the following options will be loaded upon entry into the program: Asset ID. . . . . . . . . . . . . Warranty. . . . . . . . . . . . . Incident Date . . . . . . . . . . Resolved Flag . . . . . . . . . . Incident Number . . . . . . . . . Incident ID . . . . . . . . . . . Incident Status . (* = All) . . . Action Taken. . . (* = All) . . .
DREAM WRITER VERSIONS:
DREAM WRITER VERSIONS: 2. Enter the version for each program. If left blank, ZJDE0001 will be used. Additional Info Inquiry (P122037) Warranty Inquiry (P122035)

74.6 Warranty Incident Management Report (P124036)

Processing Option	Processing Options Requiring Further Description
REPORT DATA PRINT:
1. Enter the value indicated to print additional data on your report. If left blank, the data will NOT appear on the report. Generic Text: ('1' = 40 Char / '2' = 80 Char) Cost Information ('1' to Print) Additional Information: ('1' = All / '2' = Open Only)

74.7 Warranty Additional Information Inquiry (P122037)

Processing Option	Processing Options Requiring Further Description
PRE-LOADED DATA SELECTIONS:
1. Any values entered in the following options will be loaded upon entry into the program: Asset ID. . . . . . . . . . . . . Warranty. . . . . . . . . . . . . Incident Number . . . . . . . . . . Information Type . (* = All) . . . Date . . . . . . . . . . Priority . . . . . . . . . Action . . . . . . . . . . . Sequence . . .
DREAM WRITER VERSIONS:
DREAM WRITER VERSIONS: 2. Enter the version for each program. If left blank, ZJDE0001 will be used. Additional Info Inquiry (P122037) Warranty Inquiry (P122035)

74.8 Warranty Additional Information Report (P124037)

Processing Option	Processing Options Requiring Further Description
GENERIC TEX:
1. Enter a '1' to print the generic text in a 40 character width, a '2' to print text in an 80 character width. If left blank, no generic text will print.

74.9 Warranty - User Reserved (P12551)

Processing Option	Processing Options Requiring Further Description
KEY FIELD CONTROL:
1. Enter a User Reserved Type Code in UDC 00/T1 to be pre-loaded into theType key field.
2. Enter a '1' if you wish to protect the Type field from being changed.