The Warranty Additional Information Revisions program allows you to add, change, and delete additional information for a warranty or incident for a fixed asset.
The inquiry program and report allow you to review additional information for a warranty or incident for a fixed asset.
Working with additional information includes the following topics:
The Warranty Additional Information Revisions program (P1237) allows you to add, change, and delete additional information for a warranty or incident for a fixed asset. The Type of Information field is user defined and you can track information that is meaningful to you and your organization such as claims, legal action, options offered, and so forth. You can also use generic text.
The Warranty/Incident Additional Information File (F1237) stores the additional information that pertains to the warranty or to an incident associated with the warranty.
When items associated with the warranty require your attention or action, messages display on the screen. These include:
Expiration Warning - message displays in red to the right of the Warranty Number field.
Generic Text - message displays under the screen title if you add generic text to the warranty
Additionally, you can access several other programs for information about this asset. They include:
F8 to access the Additional Information Inquiry (P122037)
F10 to access the Warranty Inquiry (P122035)
F11 to access Incident Inquiry (P122036)
F14 to access Generic Text
To locate a line item of additional information, you must complete the Item Number, Warranty Number, Incident Number, and Line Number fields.
From Navigation Fixed Assets (G12), choose Warranty Information/Reports
From Fixed Asset Warranty Information (G1226), choose Additional Information
On Additional Information, complete the following fields and click Add:
Item Number
Warranty Number
Incident Number
Line Number
Information Type
Description
Activity Date
Priority
Action Required
Amount
Amount
Figure 36-1 Additional Information screen
Field | Explanation |
---|---|
Information Type | This is the type of information associated with your item or entity. |
Description | A 40-character description |
Priority | This is a priority designation. |
Action Required | This field is used to indicate whether this particular item requires no action and is just informational in nature, requires some further action, or required action that resolved and closed the issue.
Values: 0 = No action is required. 1 = Further action is required. 2 = Action taken and item is now closed. |
Amount | A number that identifies the actual amount. |
The Additional Information Inquiry program (P122037) allows you to locate and review all additional information for a fixed asset warranty or an incident from the Additional Information file (F1237).
When the warranty is about to expire, a red asterisk displays to the right of the Warranty Number field.
After you locate the additional information, you can access several other programs for information about an incident or the warranty by entering a value in the Option field. They include:
Warranty Additional Information Revisions program (P1237)
Generic Text (P0016)
Incident Inquiry (P122036)
Warranty Management Inquiry program (P122035)
Additionally, you can use the export functionality in this program. See Work with Import/Export in the JD Edwards World Technical Tools Guide for more information.
To locate additional information
From Fixed Assets (G12), choose Warranty Information/Reports
From Fixed Asset Warranty Information (G1226), choose Additional Information Inquiry
On Additional Information Inquiry, complete the Asset ID field and click Enter.
To narrow your search, complete any of the following optional fields:
Warranty Number
Incident Number
Incident ID
Sequence
Info Type (*=All)
Priority
Action
From Activity Date
Figure 36-2 Additional Information Inquiry screen
Field | Explanation |
---|---|
Sequence | A code used to designate the display sequence of Warranty Additional Information. Valid values are:
Blank = Asset, Warranty, Incident, Additional Info Line Number 1 = Asset, Priority, Warranty, Incident, Additional Info Line Number 2 = Asset, Activity Date (ascending), Warranty, Incident, Additional Info Line Number |
You can use the Warranty Additional Information Report (P124037), a DREAM Writer, to view all additional information for incidents and warranties. The report is based on the Warranty/Incident Additional Information File (F1237).
The Generic Text processing option allows you to vary the display of the text on the report.
If a warranty is about to expire or is expired, a message displays to the right of the warranty number in the warranty subheading. The system determines this by the date you enter in the Expiration Warning Days field in the Fixed Asset Constants.
From Fixed Assets (G12), choose Warranty Information/Reports
From Fixed Asset Warranty Information (G1226), choose Additional Information Report