This chapter contains this topic:
Before you use the Change Management system, you need to define certain information that the system uses during change request processing. You customize this information so it suits your business needs.
System setup includes:
Setting up user defined codes
Setting up status codes
You customize user defined codes to suit your business needs. For example, you define the priority, type, and statuses for these codes. You also define job-specific user defined codes.
You define the status codes for each step in the approval process for change requests.