This appendix contains these topics:
Solution - Start the License and Message Server on the IBM i.
From a command line, type SEALMS/STRLMSTCP to start the LMS. If you have not installed LMS then refer to the Installing the License and Message Server section in this guide.
If this does not fix the issue, refer to My Oracle Support.
To troubleshoot most errors, refer to My Oracle Support.
If you receive the error above during installation, open the file INSTFTP.txt and add a semicolon ';' in front of the following two lines. The following example displays the lines with the semicolon added:
; LIT=RCMD DLTF FILE(QTEMP/QREXSRC)
; LIT=RCMD DLTF FILE(QTEMP/JWKTEMP)
The session is timing out when the screen is inactive over a short period of time.
Solution - Change the timeout settings by going to Start | Control Panel | Administration | Internet Service Manager and then from the Internet Information Services screen right-click Default Web Site for properties.
From the Default Web Site Properties screen, select the Home Directory tab and then select Configuration.
From the Application Configuration screen, select the App Options tab where the Session timeout value can be adjusted.
If the system displays wrong images, such as old PeopleSoft images instead of Oracle images, you need to delete cached files from Microsoft Internet Explorer.
Open a new session of Internet Explorer.
Click Tools from the menu bar.
Select Internet Options…
Click Delete Files… on the General Tab.
Click OK.