When you complete a To Do, a log entry is added that indicates
when the To Do was completed and by whom.
There are multiple ways in which you can complete a To Do.
- The To
Do List page allows you to complete one or more selected entries
of a specific To Do Type.
- The To Do Search page allows you to search for To Do entries using
various search criteria and complete selected ones.
- Use the To Do Entry page to complete a single To Do Entry.
- You may also use the Current To
Do zone to complete the current entry you are working on and/or
all related entries assigned to you.
- The system automatically completes some To Do entries. For To
Do entries that are logically associated with the state of some object,
the system automatically marks the entry Complete when the object is no longer in the respective state. In Oracle
Utilities Customer Care and Billing for example, an entry that's created
when an account doesn't have a bill cycle is completed when the account
has a bill cycle.
Note: The automatic completion of To Do entries occurs when the To
Do entry process responsible for creating entries of a given type
is executed. Therefore, if these processes run only once per day,
these entries remain Being Worked On even
if the object is no longer in the respective state.
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