7 Monitoring the Library

You can monitor library operations for component failures and operational problems. Careful monitoring and prompt corrective action will minimize library downtime and maximize the availability of your data.

View User and Host Activity

Use the activity log to display recent user and host activity.

  1. Click Activity Log Activity Log icon near the top-right of the screen.

  2. Click either the User Activity tab or Host Activity tab to view the library activity.

View the Library State

The status bar at the top of the interface displays the library Health, which represents the combined state of every component in the system.

  • Operative Operative state icon — the library is fully operational.

  • Degraded Degraded icon — a device in the library has failed or is offline, but the library can continue to function (such as a faulty drive).

  • Failed Inoperative state icon — a device has failed and the library cannot function (such as a failed robot).

Note:

Clicking the library state in the status bar displays the Library Health pop-up which you can use to troubleshoot the library (see "Determine the Possible Cause of a Degraded or Failed Library State").

Library LED Status Indicators

Library status indicators are located on the front control panel above the left cartridge magazine and at the rear of the library on the robot customer replaceable unit [CRU].


 Indicator State Meaning
Green OK icon lit. ! icon is off Green OK is solid. The library or component is fully operational.
Green OK icon lit. Amber ! icon lit. Green OK is solid.

Amber ! is solid.

 The library or component is degraded. It is still operating but with reduced functionality.
OK icon off. Amber ! icon lit. Amber ! is solid. The library or component has failed and cannot perform its function.

Indicator Locations

Front of Base module showing LED icons
Rear of Base module showing LED icons
Rear of Expansion module showing LED icons

Determine the Possible Cause of a Degraded or Failed Library State

  1. Click on the Degraded Degraded icon or Failed Inoperative state icon health state in the status bar.

  2. Use the Library Health pop-up to view the list of library faults. Look through the suspected components and recommended actions lists to determine how to correct the faulty library state. For more information on interpreting library health information, see "Diagnose a Library Problem".

Configure Simple Network Management Protocol (SNMP)

Network management applications can monitor the library using the Simple Network Management Protocol (SNMP). The library's SNMP agent can automatically send traps to alert network management stations of faults and configuration changes. You can configure the library's SNMP agent to automatically send traps that alert up to six network management stations about faults and configuration changes. The library supports both SNMP version 2c and version 3.

SNMP Versions

  • v3 — Version 3 is not backward compatible, but it supports a more secure authentication method and can encrypt management data. Always choose v3 unless you need compatibility with older SNMP versions and have no security concerns. v3 requires the following information:

    • User Name

    • Authentication Protocol — Select SHA for best security or MD5 for compatibility with systems that use MD5.

    • Authentication Passphrase — Enter a strong user-authentication password.

    • Privacy Protocol — Select AES (Advanced Encryption Standard) for best security or DES (Data Encryption Standard) for compatibility with systems that use DES.

    • Privacy Passphrase — Enter a strong data-protection password.

    • Engine ID — Only required when adding a trap recipient. In most cases accept the default value. If you must override this value, enter a hexadecimal value that starts with 0x and does not contain either all zeroes (0) or all sixteens (F).

  • v2c — Backward compatible with earlier versions of the standard, but it is not secure because authentication credentials (community strings) and management data are exchanged in clear text.

    This is the less secure option. Only select this option if you need compatibility with older SNMP versions. v2c requires the following information:

    • Community Name — A 31-character, alphanumeric password or phrase. Do not use factory-set default community names or obvious strings like public and private.

SNMP Traps

The table below lists traps returned by the SL150.

Table 7-1 SNMP Trap Levels

Trap Level Description 
  1

error log entry

  2

warning log entry

  3

info log entry

  4

configuration

 11

agent start

 13

test

 14

heartbeat A (2.5 minute period)

 15

heartbeat B (24 hour period)

 21

Library Status Good

 25

Library Status Check

 27

Environmental Hardware Check

 41

Drive Status Good

 45

Drive Status Check

 61

CAP (mailslot) Status Good

 63

CAP (mailslot) Status Open

 65

CAP (mailslot) Status Check

100

Proprietary

 
102

Proprietary

Enable or Disable SNMP

  1. From the remote interface, select SNMP in the left menu.

  2. Click the SNMP is Enabled/Disabled Enable/Disable icon drop-down.

  3. Select either Enable SNMP or Disable SNMP.

  4. Click OK to confirm the change.

Configure an SNMP User

SNMP users can access the library's SNMP agent. You can add, modify, or delete an SNMP user:

  1. From the remote interface, select SNMP in the left menu.

  2. Select the SNMP Users tab.

  3. Click Add SNMP User Add User icon, or select a user and then click Edit SNMP User Edit SNMP User icon or Delete SNMP User Delete User icon.

Configure an SNMP Trap Recipient

An SNMP trap recipient is a network management station that you designate to receive notifications sent by the SNMP agent on the library. You can add up to six trap recipients. You can add, modify, or delete an SNMP trap recipient:

  1. From the remote interface, select SNMP in the left menu.

  2. Click the SNMP Trap Recipients tab.

  3. Click Add Trap Recipient Add Recipient icon, or select a recipient and then click Edit Trap Recipient Edit Trap Recipient icon or Delete Trap Recipient Delete Recipient icon.

    • Host Address — IP address of the management host that will receive the traps

    • Trap Level — Comma-delimited list of the Trap Levels to send to this management station. For a list of valid entries, see "SNMP Traps".

    • Version — The SNMP version. See "SNMP Versions" for details on additional required information.

Send a Test Trap

To verify the configuration, you can sent a test trap (level 13) to all trap recipients.

  1. From the remote interface, select SNMP in the left menu.

  2. Click the SNMP Trap Recipients tab.

  3. Click Send a Test Trap Send Test Trap icon. If the icon is grayed-out, try clicking on a recipient in the list. Make sure you have enabled SNMP.

Download the Management Information Base (MIB)

  1. From the remote interface, select SNMP in the left navigation menu.

  2. Click Download Mib Download Mib icon.

  3. Save the file or view it in a text editor.

Enable or Disable the Service Delivery Platform (SDP2)

  1. From the remote interface, select SNMP in the left menu.

  2. Click the SDP2 is Enabled/Disabled Enable/Disable icon drop-down.

  3. Select either Enable SDP2 or Disable SDP2.

  4. To enable SDP2:

    1. Enable SNMP (see "Enable or Disable SNMP"). You can configure SDP2 without enabling SNMP. But you cannot enable SDP2 until you enable SNMP.

    2. Configure an SNMP trap recipient to receive trap levels: 13,14,15,102 (see "Configure an SNMP Trap Recipient"). To use SDP2, you must configure at least one SNMP trap recipient to receive the specified traps.

    3. The button should now read SDP2 is Enabled (Configured). If not, verify you have enabled SNMP and have a recipient configured with the trap levels: 13,14,15,102.

Configure Email Notifications

You can configure the library to send automatic email alerts to specified addresses whenever the library changes state (from online to offline, for example) and/or whenever library health is degraded.

Enable or Disable Email Notifications

  1. From the remote interface, select Email Alerts in the left menu.

  2. Click Configure Configure icon.

  3. Set Email Alerts to On (Enabled) or Off (Disabled).

  4. If enabling email alerts, enter the following information:

    • SMTP Host Address — IP address of the Simple Mail Transport Protocol server that will handle outgoing mail for the library.

    • SMTP Port — The network port used by your SMTP server. The default is 25, but you may choose any non-reserved port. Reserved ports include 0, 22, 80, 67, 68, 123, 514, 546, 547, 161, 162, and all ports in the range 33200-33500.

    • From Name — The name that should appear in the sender field of the email. The default is "Library Alert".

    • From Email — The email address that should appear in the sender field of the email.

    • Secure Connection — Select TLS unless the network does not support TLS. SSL is an older protocol that offers less protection. None provides no cryptographic protection.

    • If using TLS or SSL, enter a user name and password.

Configure Email Recipients

  1. From the remote interface, select Email Alerts in the left menu.

  2. Click Add Recipient Add Recipient icon, or select a recipient and click Edit Recipient Edit Recipient icon or Delete Email Recipient Delete Recipient icon.

    • Alert on Health and/or Change — When selected, recipient will be notified when the library health changes.

Send a Test Email Alert

  1. From the remote interface, select Email Alerts in the left menu.

  2. Select a recipient, and then click Send Test Email Send Test Email icon.