This problem is limited to Sun Ray 2 Series Clients or Sun Ray 3 Series Clients, Windows Server 2003 R2, and a Sun Ray server running Oracle Solaris. On Sun Ray 2 Series Clients, the client may also reset when closing Windows Media Player.
Workaround: Stop playing the video before closing Windows Media Player. This workaround may only work on the first attempt.
Reference: CR 14309965
This problem can occur on Sun Ray 3 Plus Clients when using video acceleration.
Workaround: Refresh the desktop again by right-clicking on the desktop and choosing Refresh.
Reference: CR 13081974
Reference: CR 12300252
If you reset the Sun Ray Client (Ctrl-Power) while using XVideo to play a video clip in RealPlayer, the RealPlayer application sometimes fails to render for a long period of time.
Workaround: Click Pause followed by Play to start the video clip playing again.
Reference: CR 12249128
Video image problems may occur when a user hotdesks a Sun Ray session from a Sun Ray 2FS Client with two screens to a Sun Ray 2 or Sun Ray 270 Client if the uttsc or video window is not near the left-most border of the desktop and the video is being scaled up.
Workaround:
Keep the video near the left-most border of the desktop.
Make sure that scaling does not occur by using the application menus or command keys to set video image size to 100%.
Reference: CR 12248506
In this release, video playback using XVideo does not support scaling down.
Reference: CR 12247940
Workaround: Relaunch the video clip.
Reference: CR 12237505