Press Stop-N or Ctrl-Pause-N to display the Network Status icons 31-34 or 51-54.
Table 16.1 Troubleshooting Icon Quick Reference
Icon Code (Click for More Information) | General Category | Meaning |
---|---|---|
Startup | Sun Ray Client is starting up and is waiting for Ethernet link. | |
Firmware Download | Sun Ray Client is downloading new firmware. | |
Firmware Download | Sun Ray Client is updating its firmware. | |
Firmware Download | Either the download or update of new firmware has failed. | |
5 | Session Connection | There is no session to connect with the Sun Ray. |
6 | Session Connection | The server is denying access to the Sun Ray. |
7 | Smart Card | Local PIN entry to the smart card has failed. |
8 | Smart Card | In local smart card PIN entry mode. |
9 | USB | There is an "overcurrent" condition on the USB bus, that is, the total number of devices draws too much current. Consider using a powered hub. |
Network Status | The network link is up, the server is authenticated and the graphic/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is not authenticated and the graphic/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is authenticated and the graphic/keyboard network connection is not encrypted. | |
Network Status | The network link is up, the server is not authenticated and the graphic/keyboard network connection is not encrypted. | |
Session Connection | Sun Ray Client is refusing to talk to the server due to the server's refusal or inability to authenticate or encrypt the network connection. | |
USB | USB bus is busy servicing a high-speed device, and the keyboard or mouse might not be responsive to user input. | |
Authentication | Sun Ray Client is attempting 802.1x authentication and this icon indicates the current progress. | |
Startup | Sun Ray Client is booting up and is waiting for DHCP IP address and parameter assignment. | |
Startup | Sun Ray Client is booting up and is waiting for the initial connection to a Sun Ray server. | |
Network Status | The connection between the Sun Ray Client and the network is down. Check the network drop cable. If the network drop cable is okay, check the network switch. | |
24 | Session Connection | Sun Ray Client has disconnected from the previous server. |
Session Connection | Sun Ray Client is being redirected to a new server. | |
Session Connection | Sun Ray Client has connected to the server and is waiting for graphics traffic. | |
Startup | Sun Ray Client is broadcasting to locate a Sun Ray server since either it was not provided with Sun Ray specific DHCP parameters or all of the specified servers are not responding. | |
Startup | VPN connection being attempted. | |
Startup | VPN connection established. | |
Startup | VPN connection error. | |
Network Status | The network link is up, the server is authenticated, and graphics/keyboard network connection is not encrypted. | |
Network Status | The network link is up, the server is not authenticated, and graphics/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is authenticated, and graphics/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is not authenticated, and graphics/keyboard network connection is not encrypted. | |
35 | Startup | Sun Ray Client has been disconnected from its server, either by a STOP-Q session disconnect event or by the VPN session timeout value having been set and exceeded. |
Network Status | The network link is up, the server is authenticated, the client is authenticated, and the graphic/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is not authenticated, the client is authenticated, and the graphic/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is authenticated, the client is authenticated, and the graphic/keyboard network connection is not encrypted. | |
Network Status | The network link is up, the server is not authenticated, the client is authenticated, and the graphic/keyboard network connection is not encrypted. | |
Server Policy | No access to server. | |
Server Policy | No access for Oracle Virtual Desktop Clients. | |
Server Policy | No access: registration required. | |
Server Policy | No access: client key is rejected. | |
Server Policy | No access: security policy violation. | |
Network Status | The network link is up, the server is authenticated, the client is authenticated, and graphics/keyboard network connection is not encrypted. | |
Network Status | The network link is up, the server is not authenticated, the client is authenticated, and graphics/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is authenticated, the client is authenticated, and graphics/keyboard network connection is encrypted. | |
Network Status | The network link is up, the server is not authenticated, the client is authenticated, and graphics/keyboard network connection is not encrypted. | |
Server Policy | Insert card. If the site's authentication policy allows access only by card, this icon is displayed to prompt the user to insert a card. Access without a card is disabled. | |
Server Policy | Waiting for primary Sun Ray Client. The client is a secondary client in a multihead group, and the primary client is not currently connected. | |
Server Policy | Token reader. The Sun Ray Client is a token reader. When a site policy disallows pseudo-sessions, a Sun Ray Client configured as a token reader displays the Token Reader icon instead of the Login dialog box. | |
Server Policy | Smart card not recognized. The smart card is not recognized by the Sun Ray server or there is a reader error. | |
Server Policy | Waiting for session access. Access is temporarily denied, but the Sun Ray Client automatically retries when this condition is resolved. |