Identifying the Installed Version of Oracle Self-Service E-Billing

New topic. Describes where in the OLAP schema you can find the installed product version of Oracle Self-Service E-Billing.

Deactivating and Reactivating the Bootstrap Administrator ID in the CSR Application

Modified topic. Updated for the bootstrap administrator, which is now created during the installation process, not preconfigured with Oracle Self-Service E-Billing.

Using Impersonation with a Customer Service Application External to Oracle Self-Service E-Billing

New topic. Describes how to use an external customer service application to impersonate Oracle Self-Service E-Billing users.

Email Notification Template Content in the Business Edition

Email Notification Template Content in the Consumer Edition

Modified topics. Added the notification type for the bill-ready with Daisy audio file format.

Overview of Oracle Self-Service E-Billing Architecture

Using the OLTP Schema

Using the OLAP Schema

Data Dictionary

Customizing the Administrator User Password

Deactivating and Reactivating the Bootstrap Administrator ID in the CSR Application

Creating a PDF Template for Reporting

Internationalization Support Settings

Modified topics. Updated for the single instance of the Oracle Self-Service E-Billing database.

CSR Access (Impersonate User)

CSR Application

Modified topics. Updated the configuration file details.

Localizing the User Interface

Modified topic. Added instructions to reload the resource bundle instead of restarting the application server.

Customizing End User and Customer Service Representative CSR User Passwords

Modified topic. Modified the procedure for customizing the validation rules for end-user and CSR passwords for Apache Struts 2.

Customizing Profile Management

Modified topic. Added methods for customizing the email bounce back feature

About Deleting Users

New topic. Describes the input file format for the new DefUsrAcctRelationship Command Center job.

Customizing Spring Security

Modified topic. Updated the procedure for customizing authentication for Spring Security.

Configuring Oracle Self-Service E-Billing to use a Single Sign-on System

New topic. Describes the process of configuring Oracle Self-Service E-Billing to use a single sign-on external authentication system, such as Central Authentication Service (CAS) and OpenID.

Using Impersonation with a Customer Service Application External to Oracle Self-Service E-Billing

New topic. Describes how to set up and use impersonation on a user who authenticates using a single sign-on system.

Customizing User Management for External Authentication Systems

New topic. Describes the functionality that you must customize to implement with your external authentication system (single sign-on or LDAP).

Configuring Oracle Self-Service E-Billing to use an LDAP System

New topic. Describes how to configure Oracle Self-Service E-Billing to use an LDAP external authentication system.

Synchronizing Single Sign-On or LDAP Users with Oracle Self-Service E-Billing

New topic. Describes the ways to synchronize user data from an external authentication system to Oracle Self-Service E-Billing.

Input File Format for Migrating Consumer Users in Batch

New topic. Describes the input file format for the new command-level script for migrating consumer users to Oracle Self-Service E-Billing.

Input File Format for Deleting Consumer Users in Batch

New topic. Describes the input file format for the new command-level script for deleting consumer users.

Input File Format for Canceling Payments for Consumer Users in Batch

New topic. Describes the input file format for the new command-level script for canceling payment configurations for consumer users.

Customizing the Content of Notifications

Modified topic. Added instructions to reload the email template instead of starting the application server.

Email Notification Template Content in the Business Edition

Modified topic. Added the following new email notifications:

• Email Bounceback
• Secure Payment Option Selected
• Payment - Bank Account Enrollment
• Payment Consolidator - Account Enrollment Job Errors
• Payment Consolidator - Account Enrollment Response Job Errors
• Payment Consolidator - Bill Summary Job Errors
• Payment Consolidator - Bill Summary Acknowledgement Job Errors
• Email Validation
• Batch Report Request Expiry

The text in the following notifications has changed:

• Bill Ready
• Statement Threshold
• Payment Threshold

Email Notification Template Content in the Consumer Edition

Modified topic. The following email notification types were added:

• User-Account Relationship Job Status
• Email Bounceback
• Secure Payment Option Selected
• Payment - Bank Account Enrollment
• Validate Email
• Payment Consolidator - Account Enrollment Job Errors
• Payment Consolidator - Account Enrollment Response Job Errors
• Payment Consolidator - Bill Summary Job Errors
• Payment Consolidator - Bill Summary Acknowledgement Job Errors
• Batch Report Request Expiry

The text in the following notifications has changed:

• Bill Ready
• Statement Threshold
• Payment Threshold

Configuring the Secure Bill-Ready Notification Password

New topic. Describes how to require a password to open the attached PDF with the bill-ready notification.

Customizing the Payment Consolidator Integration Module

New chapter. Describes how to implement a payment consolidator for use with Oracle Self-Service E-Billing.

File Record and Table Mapping

File Record and Fact Table Mapping

File Formats for Dimension-Level Information

File Formats for Statement-Level Information

File Formats for Account-Level Information

File Formats for Service-Level Information

File Formats for Service Detail-Level Information

Modified topics. ETL data file formats have been updated and references added for the relevant industry applications (Telecommunications and Utility).