About the Oracle Advanced Support Portal User Interface

As the Oracle Advanced Support Portal Customer User Administrator (CUA), you manage all Oracle Advanced Support Portal users and contacts for your customer organization(s). Oracle Advanced Support Portal provides the following capabilities:

Accounts Tab

The Accounts tab provides account management capabilities for the selected customer. The Contracts page displays a searchable list of the customer's contracts with Oracle. The Address Book page provides the ability to maintain contact information for the customer's Oracle Advanced Support Portal users and groups. Access to Oracle Advanced Support Portal tabs and resources is governed by a framework of policies and assignments, which can be managed on the Policies and Assignments page. Policies and assignments can be applied to individuals and to groups, which can be defined on the Groups page. Finally, the User Profile page defines personal contact information and preferences for the user.

Advanced Monitoring Tab

The Advanced Monitoring tab contains all of the capabilities previously available in Mission Critical Support Platform (MCSP) and Operations Management Platform (OMP), except account management. Account management is available on the Accounts tab, described earlier.