If an account is in collections, collections information appears in the account bar. If the account has multiple bill units, the name of the bill unit in collections appears. You can:
View the two next scheduled actions.
View the number of days the account is past due and the amount that is owed.
Click to see the details of all past due items.
View the minimum payment required to stop the collections process.
Click to make a payment.
View all collections actions.
If more than two actions are scheduled, the All Collections Actions link appears. Click the link to view all scheduled actions.