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Options for Installing CRM Desktop SSO


This topic describes options for installing CRM Desktop SSO. It includes the following topics:

Siebel CRM Desktop version and later comes predefined with these options enabled. It is only necessary to enable these options if you are using version 3.1 or earlier.

Installing CRM Desktop SSO If You Use Autoupdate

Autoupdate is a CRM Desktop SSO feature that automatically updates the SSO script if any change occurs to this script. CRM Desktop SSO scripts must reside in a single ZIP file. The CRM Desktop SSO installer uses the SSOURL parameter to determine the file path where these scripts reside. CRM Desktop SSO uses this location to download these scripts during installation and later during updates. This configuration allows you to deploy CRM Desktop SSO across your enterprise. It makes sure that the scripts on each client are consistent and valid. If autoupdate is enabled, then CRM Desktop SSO deploys the SSO script as a single ZIP file.

To install CRM Desktop SSO if you use autoupdate

  1. Enter the following parameter on the msiexec command line anywhere after CRMDesktop.msi:

    SSOENABLE=1 SSOURL=URL

    For example:

    msiexec.exe /I CRMDesktop.msi SSOENABLE=1 SSOURL=http://myurl

    You can also set the following optional parameters:

    SSOSCRIPTINCLUDETEMPLATE = template
    SSOCHECKINTERVAL = new interval
    SSOSCRIPTFILENAME = file name

    For more information, see Using the Windows Command Line to Set Optional Parameters for Siebel CRM SSO.

Installing CRM Desktop SSO If You Do Not Use Autoupdate

If you do not use autoupdate, then you configure CRM Desktop SSO to read scripts from a fixed location that you specify on the local drive. If autoupdate is not enabled, then CRM Desktop SSO deploys the SSO script as separate JavaScript files.

To install CRM Desktop SSO if you do not use autoupdate

  1. Enter the following command on the msiexec command line anywhere after CRMDesktop.msi:

    SSOENABLE=1 SSOUPDATEDISABLE=1 SSOSCRIPTINCLUDEPATH=path_to_scripts

    For example:

    msiexec.exe /I CRMDesktop.msi SSOENABLE=1 SSOUPDATEDISABLE=1 SSOSCRIPTINCLUDEPATH=%appdata%

    You can also set the following parameters optional:

    SSOCHECKINTERVAL = new interval
    SSOSCRIPTFILENAME = file name

    For more information, see Using the Windows Command Line to Set Optional Parameters for Siebel CRM SSO.

  2. If you use MST or a prepackaged MSI, the you must make sure that the path that you specify for the SSOSCRIPTINCLUDEPATH parameter matches the path where you install the InvisibleSSOModule.msi file.

Using the Windows Command Line to Set Optional Parameters for Siebel CRM SSO

This topic describes how to use the Windows command line to set optional parameters for Siebel CRM SSO. CRM Desktop SSO supports all parameters that you can set in the Windows Installer msiexec command line. This option is not available starting with Siebel CRM Desktop version . CRM Desktop SSO comes predefined starting with these versions. For more information, see Using the Windows Command Line to Set Optional Parameters.

To use the Windows command line to set optional parameters

  1. On the client computer, open the Windows command line interface.
  2. Navigate to the directory that contains the InvisibleSSOModule.msi file.

    For example:

    c:\Documents And Settings\username\Desktop

  3. Enter the Windows Installer command using the following format:

    msiexec.exe /I InvisibleSSOModule.msi optional_parameter_1 optional_parameter_n

    where:

    • optional_parameter is a parameter that the installer can run. For example:

    msiexec.exe /I InvisibleSSOModule.msi INSTALLDIR=c:\My_Custom_Directory

    Note the following conditions:

    • You must specify each optional parameter in the same command line after the name of the InvisibleSSOModule.msi file.
    • To separate each optional parameter, you must enter a space.
    • You can arrange optional parameters in any order.
  4. Press Enter.
  5. The CRM Desktop SSO setup wizard displays the welcome dialog box.

Abbreviating the Installation Procedure

To automatically run the windows that normally require user action, you can use the optional QR parameter. If you use it, then the InvisibleSSOModule.msi installation package does not display dialog boxes that require user action. This option is not available starting with Siebel CRM Desktop version . CRM Desktop SSO comes predefined starting with these versions.

To abbreviate the installation procedure

Setting the Installation Directory for CRM Desktop SSO

The InvisibleSSOModule.msi installation package saves binary files during installation in one of the following directories, by default:

  • Installation directory for each user on Windows 7 or Vista. For Windows XP, it installs the binary files into the following folder:

    C:\Users\user\AppData\Roaming\

  • Installation directory for each computer:

    C:\Program Files\InvisibleCRM\SSO\

To change this directory, the user can choose a different location in the InstallShileld wizard or you can use the INSTALLDIR parameter.

If you install CRM Desktop SSO for any user who uses this computer, then you must make sure that all users can read this directory. Predefined CRM Desktop SSO suggests a different directory depending on if you install for each user or for anyone who uses this computer.

This option is not available starting with Siebel CRM Desktop version 3.1. CRM Desktop SSO comes predefined starting with these versions.

To set the installation directory for CRM Desktop SSO

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