This chapter describes how to customize Siebel CRM Desktop. It includes the following topics:

• Overview of Customizing Siebel CRM Desktop
• Customizing Field Behavior
• Customizing UI Behavior
• Validating the Data That Users Enter
• Process of Adding Custom Objects
• Adding Custom Dialog Boxes
• Removing Customizations
• Removing Child Objects
• Troubleshooting Problems That Occur When You Customize Siebel CRM Desktop