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Customizations That Oracle Does Not Support


This topic describes customizations that Oracle does not support.

Files That You Must Not Modify

Table 13 describes the files that implement predefined functionality. You must not modify these files under any circumstances.

Table 13. Files You Must Not Modify
File Name
Description

actions_support.js

Includes toolbar action support functions.

activity_processor.js

Includes business logic for activity processing for a Calendar event, task, or email.

autoresolve_helpers.js

Includes helpers that the autoresolver.js file uses.

data_model.js

Includes logic for handling relations between objects and joint fields. The business_logic.js file initializes this data model.

form_helpers.js

Includes helpers for event handling in the client.

helpers.js

Includes utility functions that CRM Desktop reuses in different files.

idle.js

Includes the Idle processing manager and common idle handlers.

md5.js

Implements the MD5 Message Digest Algorithm.

mvg_dialogs.js

Includes MVG control logic.

raw_item_functions.js

Includes General functions that access Outlook items that bypass the C++ wrapper.

recurrence_processing.js

Includes transformation functions that the activity_processor.js file uses for repeating patterns that occur between Siebel CRM and Outlook.

sb_helpers.js

Includes utility functions that different files use but that are specific to Siebel CRM.

security_manager.js

Includes security model descriptions and security manager descriptions that the security_utils.js file uses.

Functions That You Must Not Modify

Table 14 describes functions in the business_logic.js file that you must not modify. Activity processing includes a complex scripting model that supports a Calendar event, task, and email that is native in Outlook. It correlates these items with Siebel CRM activities. You must not modify these functions. For more information, see Customizing Form Functions.

Table 14. Functions You Must Not Modify
Function Name

function safe_get_sender_address(item)

function get_mail_recipients_by_priority(ctx, mail)

function activity_processor(ctx)

var util_get_proxy_from_association = function(ctx, association)

var product_activity_descriptor = function()

var process_event_modifications = function(ctx, ap, modification_ctx)

var activity_processor_extention = function(ctx, ap)

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