Enrollment Workflow Notifications

This topic lists the delivered workflow notifications that the system uses to send out automatic enrollment notifications to learners whenever there is a relevant enrollment status change for a class enrollment. With the exception of the Waitlist Threshold Met Notification, which is generated through the Run Waitlist Notification page, the enrollment notifications listed here are generated through the Enrollment Notifications page.

The delivered workflow notifications include:

Enrollment pending approval.
Pending approval to manager or owner.
Approver not found.
Class pending approval dropped.
Enrollment pending payment.
Enrollment waitlisted.
Insufficient balance.
Enrollment confirmation.
Class completion.
Class incomplete.
Class cancellation.
Class cancellation - instructor.
Supplemental learning complete.
Supplemental learning denied.
Supplemental learning pending approval.
Supplemental learning denied - learner.
Supplemental learning dropped.
Class enrollment denied
Enrollment dropped.
Waitlist threshold met.

Enrollment Pending Approval

This topic describes the delivered Enrollment Pending Approval workflow notification.

Trigger Description

Learner enrolls in a class or a manager or administrator enrolls a learner in a class that requires manager or administrator approval, and someone other than the required approver does the enrollment.

Action Description

Alerts the learner that enrollment in the class is pending approval.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, and enrollment status.
Directs the learner to the My Learning page for more details.

Template Name

LM_ENRLMT_PDAPPRV_ILT

Processing Type

Batch

Pending Approval to Manager or Owner

This topic describes the delivered Pending Approval to Manager or Owner workflow notification.

Trigger Description

Learner enrolls in a class, or an administrator enrolls a learner in a class, and the class requires manager approval.
Learner enrolls in a class, or a manager or administrator enrolls a learner in a class, training units or purchase order is used as the payment method, the class requires payment approval, and the training unit pool or purchase order has an owner assigned.

Action Description

Alerts the manager, training unit pool owner, or purchase order owner that she or he must approve this enrollment request.
Provides the manager, training unit pool owner, or purchase order owner with the learner's name, class name, class code, delivery method type, start and end dates, confirmation number, and enrollment status.
Directs the manager to the Maintain Approvals page to approve or decline the enrollment request.

Template Name

LM_PDAPPRV_MGR_ILT

Processing Type

Batch

Approver Not Found

This topic describes the delivered Approver Not Found workflow notification.

Trigger Description

An approval is required, but no approver is found.

Action Description

Alerts the Approval Administrator to the required approval.

Template Name

LM_APPRV_MSNG

Processing Type

Batch

Class Pending Approval Dropped

This topic describes the delivered Class Pending Approval Dropped workflow notification.

Trigger Description

The status of a class enrollment changes from pending approval to dropped.

Action Description

Alerts the approver responsible for approving or denying the enrollment that the class was dropped.

Template Name

LM_ENRLMT_DPDNED_MGR

Processing Type

Batch

Enrollment Pending Payment

This topic describes the delivered Enrollment Pending Payment workflow notification.

Trigger Description

Learner enrolls in a class, or a manager or administrator enrolls a learner in a class, and cash or check is used as the payment method during enrollment.

Action Description

Alerts the learner that enrollment in the class is pending payment.
Provides the learner with the class name, class code, confirmation number, and enrollment status.
Directs the learner to the My Learning page for more details.

Template Name

LM_ENR_PEPA_LRNR

Processing Type

Batch

Enrollment Waitlisted

This topic describes the delivered Enrollment Waitlisted workflow notification.

Trigger Description

Learner enrolls in a class, or a manager or administrator enrolls a learner in a class, and the learner is added to the class waitlist because the class is full.
Manager, administrator, training unit pool owner, or purchase order owner approves a learners enrollment request for a class, and the learner is added to the class waitlist because the class is full.

Action Description

Alerts the learner that she or he has been added to the waitlist.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, enrollment status, waitlist priority number, and last drop date.
Directs the learner to the My Learning page for more details.

Template Name

LM_ENRLMT_WTLIST_ILT

Processing Type

Batch

Insufficient Balance

This topic describes the delivered Insufficient Balance workflow notification.

Trigger Description

A seat opens up in a class and the system attempts to enroll a waitlisted learner, but there are insufficient funds in the training unit pool or purchase order. The learner remains waitlisted.

Action Description

Alerts the learner that enrollment in the class failed due to insufficient funds in the training unit pool or purchase order.
Provides the learner with the class code and class title.

Template Name

LM_ENR_INSUF_BAL

Processing Type

Batch

Enrollment Confirmation

This topic describes the delivered Enrollment Confirmation workflow notification.

Trigger Description

Learner enrolls in a class, or a manager or administrator enrolls a learner in a class, and the learner's enrollment status is enrolled.
Manager, administrator, training unit pool owner, or purchase order owner approves a learners enrollment request for a class.
System enrolls a waitlisted learner or an administrator manually enrolls a waitlisted learner.

Action Description

Confirms the learner's class enrollment.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, enrollment status, and last drop date. If one-step launch and enroll is enabled for the delivery method type, this notification provides the learner with a link to launch the class.
Directs the learner to the My Learning page for more details.

Template Name

LM_ENRLMT_CONF_ILT

Processing Type

Batch

Class Completion

This topic describes the delivered Class Completion workflow notification.

Trigger Description

Learner completes a class.

Action Description

Confirms the learner's completion of the class.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, enrollment status, and completion date.
Directs the learner to the All Learning page for more details.

Template Name

LM_ENRLMT_CMPL_ILT

Processing Type

Batch

Class Incomplete

This topic describes the delivered Class Incomplete workflow notification.

Trigger Description

Learner fails to complete the class within the allotted time-frame.

Action Description

Alerts the learner that she or he did not complete the class.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, and enrollment status.
Directs the learner to the All Learning page for more details.

Template Name

LM_ENRLMT_INCO_ILT

Processing Type

Batch

Class Cancellation

This topic describes the delivered Class Cancellation workflow notification.

Trigger Description

A class is cancelled.

Action Description

Alerts the learner that his or her enrollment is dropped because the class is cancelled.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, and enrollment status.

Template Name

LM_ENRLMT_CNCLED_ILT

Processing Type

Batch

Class Cancellation - Instructor

This topic describes the delivered Class Cancellation - Instructor workflow notification.

Trigger Description

A class is cancelled.

Action Description

Alerts the instructor that the class is cancelled.
Provides the instructor with the class name, class code, delivery method type, and start and end dates.

Template Name

LM_ACT_INST_CNCLED

Processing Type

Batch

Supplemental Learning Complete

This topic describes the delivered Ad Hoc Learning Complete workflow notification.

Trigger Description

Learner completes supplemental learning.

Action Description

Confirms the learner's completion of the supplemental learning.
Provides the learner with the supplemental learning name and type, the start date, and the end date.
Lists the classes, programs, and objectives for which the learner has been waived.

Template Name

LM_ADHC_COMPL

Processing Type

Batch

Supplemental Learning Denied

This topic describes the delivered Supplemental Learning Denied workflow notification.

Trigger Description

One of the approvers denies a request to receive credit for supplemental learning.

Action Description

Alerts the learner that the supplemental learning is denied.
Provides the learner with the supplemental learning name and type, the start date, and the end date.

Template Name

LM_ADHC_DENIED

Processing Type

Batch

Supplemental Learning Pending Approval

This topic describes the delivered Ad Hoc Learning Pending Approval workflow notification.

Trigger Description

Learner enrolls in supplemental learning or a manager or administrator enrolls a learner in supplemental learning that requires manager or administrator approval, and someone other than the required approver does the enrollment.

Action Description

Alerts the approver that enrollment in the supplemental is pending approval.
Provides the approver with the learner, the supplemental learning name and type, and a link to approve or deny the request.

Template Name

LM_ADHC_PDAPPRV

Processing Type

Batch

Supplemental Learning Dropped

This topic describes the delivered Supplemental Learning Dropped workflow notification.

Trigger Description

A manager or administrator changes the status of supplemental learning to dropped.

Action Description

Alerts the learner that his or her supplemental learning has been dropped.

Template Name

LM_SUPP_DPD

Processing Type

Batch

Class Enrollment Denied

This topic describes the delivered Class Enrollment Denied workflow notification.

Trigger Description

One of the approvers denies a class enrollment.

Action Description

Alerts the learner that the class enrollment that she or he requested is denied.
Provides the learner with the class name, class code, delivery method, the start date, and the end date.

Template Name

LM_ENRLMT_DENIED

Processing Type

Batch

Enrollment Dropped

This topic describes the delivered Enrollment Dropped workflow notification.

Trigger Description

Learner drops a class, or a manager or administrator drops a learner's enrollment in a class.
Manager, administrator, training unit pool owner, or purchase order owner denies an enrollment request from a learner.

Action Description

Alerts the learner that she or he is dropped from the class.
Provides the learner with the class name, class code, delivery method type, start and end dates, confirmation number, and enrollment status.

Template Name

LM_ENRLMT_DPDNED_ILT

Processing Type

Batch

Waitlist Threshold Met Notification

This topic describes the waitlist threshold met notification.

Trigger Description

The threshold number for waitlisted learners for a class is met.

Action Description

Alerts the administrator of the class's primary learning environment that the threshold number for waitlisted learners for a class has been exceeded.
Provides the administrator with the class title and code, and a link to the roster.

Template Name

LM_WAIT_THRESHOLD

Processing Type

Batch