This section describes how to manage contact lists in Oracle Advanced Support Platform.
Contact lists are used by specific processes (such as Incident Management and Change Management) to send notifications, task messages for approval, or informational messages to the designated contacts.
Note:
Only privileged service delivery users with appropriate permissions will manage Contact Lists for their organizations.To view contact lists:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform Home page appears.
Click Advanced Monitoring.
The Advanced Monitoring page appears.
From the Contacts and Contracts tab, select Contact Lists.
The Contact Lists page appears. This page lists all the Contact Lists created for your service delivery organization.