In some circumstances, changes made to an external profile on the production server may not appear immediately in the Business Control Center on the asset management server, and vice versa. For example, a customer could change his or her address on the production server, and the new address would not appear immediately in the profile UI on the asset management server. The delay occurs because of profile item caching – until the item cache expires on the server where the changes were not made, the changes do not appear on that server.
If necessary, use the Dynamo Server Admin to flush the item cache. See the Installation and Configuration Guide for more information.
