Application Guide for Oracle Self-Service E-Billing (Business Edition) > Analytic Reports >

Service Billing Overview


This report tracks monthly summary charge information over a user-defined reporting period for a selected billing contract in a billing or group hierarchy. The Service Billing report analyzes trends and identifies anomalies. Table 34 lists and describes the use case functions.

Table 34. Service Billing Overview
Function
Description

Name

Service Billing Overview

Trigger

  • Report List
  • Drill-down: Service Billing Overview (from a higher level in the hierarchy)
  • Drill-down: Group Spending Report
  • Report Drop-down

Chart

Default Chart Type: Bar (user might select another type):

  • X axis: Reporting Period
  • Y axis: User-defined value

Standard Features

  • Printer-friendly view
  • Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

  • CSV. The maximum number of output lines.
  • XML. A percentage of the CSV threshold value (Default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when there are 600 or more result set lines in the CSV file.

Main Path for Service Billing Overview

The following path describes the Service Billing Overview use case:

1 The user selects the report from the List of Billing Reports.
  1. Oracle Self-Service E-Billing determines query parameters, using the report context or the default values, and it displays the Service Billing Overview report.
  2. Oracle Self-Service E-Billing returns:
    • Bar Chart
    • Summary tabular report

Alternate Paths for Service Billing Overview

Alternate paths can occur in this use case.

A User Selects the Month Total Value Link to Drill into the Group Spending Report for the Month that corresponds to the Row Selected
The Result Set Returns More than 20 Chart Bars

The user receives a message that the chart was suppressed because of this condition.

The User Selects the Printer-Friendly Action

Oracle Self-Service E-Billing removes graphics and navigation and displays a printer friendly view.

The User Selects the Download Action (CSV or XML)

Oracle Self-Service E-Billing downloads report content in the selected format.

Exceptions for Statement Billing Overview

None.

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