A - B - C - D - E - G - H - I - L - M - N - O - P - R - S - T - U - V

A

account

billing trend   1

lockout report   1

reactivating locked   1

setting lockout status   1

setting lockout status for a CSR   1

viewing summary   1

adding a CSR administrator   1

adding a CSR user   1

adding hierarchy elements   1

administrators

adding CSR   1

editing for an organization   1

viewing for an organization   1

analytic report use cases   1

attributes

modifying hierarchy   1


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B

billing batch reports

viewing completed   1

viewing failed   1

viewing pending   1

viewing scheduled   1

billing hierarchy

reporting   1

versioning   1

billing summary

viewing   1

budget management   1

business batch reports

viewing completed   1

viewing failed   1

viewing pending   1

viewing scheduled   1

business hierarchy

reporting   1


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C

categorizing transactions   1

company profiles

viewing and managing   1

company users

enrolling admin or subscriber   1

enrolling manager   1

enrolling multiple   1

viewing and managing   1

comparing versioned hierarchies   1

copying a hierarchy   1

corporate contacts (CAB)

managing   1

cost and budget management report use cases   1

cost reallocation setting   1

creating a hierarchy   1

creating a one-time payment   1

creating analytic batch reports   1

creating hierarchy elements   1

CSR administrator

adding   1

enrolling   1

enrolling initial   1

CSR overview   1

CSR profile

managing   1

CSR users

adding   1

editing   1

searching and modifying   1

customer service representative (CSR) use cases   1


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D

dashboard

viewing   1

deleting a hierarchy   1

disputing a transaction   1

downloading a hierarchy   1


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E

editing a CSR user   1

editing organization administrators   1

elements

adding to a hierarchy   1

creating for hierarchy   1

removing from a hierarchy   1

email notifications

managing   1

enrolling a company user (admin or subscriber)   1

enrolling a company user (manager)   1

enrolling a CSR administrator   1

enrolling and managing users use cases   1

enrolling multiple users   1

enrolling the initial CSR administrator   1

expiring a hierarchy   1


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G

group budget report   1

group spending   1

group spending trend   1

group summary   1

groups

moving hierarchy   1


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H

hierarchy

adding elements   1

administration use cases   1

comparing versioned   1

copying   1

creating   1

creating elements   1

deleting   1

downloading   1

expiring   1

importing   1

managing   1

managing versioned   1

modifying attributes   1

moving groups   1

publishing   1

removing elements   1

searching   1

highest spending services   1

highest spending services by service agreement   1


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I

impersonating a user   1

importing a hierarchy   1

initial CSR administrator

enrolling   1


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L

language

setting preferred   1

setting preferred (CSR user)   1

locked account

reactivating   1

lockout status

setting   1

logging in to the Billing and Payment application   1

logging out of the Billing and Payment application   1

longest calls   1


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M

managing a CSR profile   1

managing a hierarchy   1

managing a user profile   1

managing a versioned hierarchy   1

managing corporate contacts (CAB)   1

managing email notifications   1

managing payment accounts   1

managing personal contacts (PAB)   1

modifying

CSR user   1

modifying attributes of hierarchy elements   1

most expensive calls   1

most frequently called countries   1

most frequently called country by service agreement   1

most frequently called country by service agreement details   1

most frequently called destination by service agreement   1

most frequently called destination by service agreement details   1

most frequently called destinations   1

most frequently called number by service agreement   1

most frequently called number by service agreement details   1 ,  2

most frequently called numbers   1

moving hierarchy groups   1


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N

notifications

managing   1


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O

one-time payments

creating   1

organization

editing administrators   1

searching   1

viewing administrators   1

overview of CSR use cases   1


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P

password

resetting   1

resetting for a CSR   1

setting   1

setting for CSR   1

payments

creating one-time   1

managing accounts   1

use cases   1

viewing activity   1

personal contacts (CAB)

managing   1

preferred language

setting   1

setting (CSR user)   1

profile

managing CSR   1

publishing a hierarchy   1


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R

reactivating a locked account   1

recurring payments

setting up and managing   1

removing hierarchy elements   1

report

account lockout   1

reporting on the billing hierarchy   1

reporting on the business hierarchy   1

reports

creating (scheduling)   1

resetting a CSR password   1

resetting a password   1


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S

scheduling reports   1

searching

CSR user   1

searching a hierarchy   1

searching and modifying a CSR user   1

searching for an organization   1

searching for CSR users   1

security question

setting   1

setting for CSR   1

service billing overview   1

service billing trend   1

service budget report   1

service details   1

service summary

viewing   1

setting a CSR password and security question   1

setting a preferred language   1

CSR user   1

setting account lockout status   1

setting CSR account lockout status   1

setting the password and security question   1

setting up and managing recurring payments   1

split bill detail transaction use cases   1

split-bill detail transactions   1

statement billing overview   1

statement presentment use cases   1

statement summary

viewing   1


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T

timeout feature   1

top X report use cases   1

total cost by plan   1

transactions

categorizing   1

disputing   1


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U

usage details

viewing   1

usage type summary

viewing   1

user characteristics   1

user profile

managing   1

users

searching for CSR   1

using hierarchies use cases   1

using the timeout feature   1


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V

versioned hierarchies

comparing   1

versioned hierarchies use cases   1

versioned hierarchy

managing   1

versioning billing hierarchies   1

versioning hierarchies use cases   1

viewing a billing summary   1

viewing a service summary   1

viewing a statement summary   1

viewing a usage type summary   1

viewing an account summary   1

viewing and managing company profiles   1

viewing and managing company users   1

viewing completed billing batch reports   1

viewing completed business batch reports   1

viewing failed billing batch reports   1

viewing failed business batch reports   1

viewing organization administrators   1

viewing payment activity   1

viewing pending billing batch reports   1

viewing pending business batch reports   1

viewing scheduled billing batch reports   1

viewing scheduled business batch reports   1

viewing the account lockout report   1

viewing the dashboard   1

viewing usage details   1

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Application Guide for Oracle Self-Service E-Billing (Business Edition) Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.