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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Statement Presentment >

Viewing Usage Details

Use the Viewing Usage Details use case to allow a user to view the details of usage transactions. Table 22 lists and describes the features.

Table 22. Viewing Usage Detail
Feature
Description

Name

Viewing Usage Details

Functional Area

Statement

Primary User

Business administrator, business manager, business subscriber, consumer primary user

Trigger

The user selects a service type link in Service Summary or a usage type total charges link in Usage Summary.

Standard Features
  • Printer-friendly view
  • Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

  • CSV. The maximum number of output lines.
  • XML. A percentage of the CSV threshold value (Default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when there are 600 or more result set lines in the CSV file.

Main Path for Viewing Usage Details

  1. The user selects the Statement tab, the Usage Detail link, and then the Total Cost link in the Usage summary.
  2. The UI displays the Usage Detail screen.

Alternate Paths for Viewing Usage Details

The following alternate paths apply to View Usage Detail.

The User Selects a Different Service Agreement Number

Oracle Self-Service E-Billing displays the Usage Summary for the selected service agreement number and current period.

The User Selects a Different Bill Date

Oracle Self-Service E-Billing displays the Usage Summary for the current service agreement number for the selected period.

Sort Ascending or Descending by Selecting Column Header Link

The user selects the header link. Oracle Self-Service E-Billing sorts the column in ascending order. The user again selects the header link. Oracle Self-Service E-Billing sorts the column in descending order.

Search for String in Any Column Including Notes Text

The user selects an attribute and enters a search string with or without wildcards according to the following specifications:

  • String no wildcards. Exact match string.
  • String with end asterisk. Starts with string.
  • String with front asterisk. Ends with string.
  • String with front and end asterisk. Contains string.

Oracle Self-Service E-Billing returns all records that match the search criteria.

The User Selects the Contact Link Icon (Not in Sample Views)

The UI displays the Corporate or Personal Contact list entry. The contact link appears only if the number is in contact list.

The User Selects a Tariff Link (Such as Weekend Calls or Peak Calls)

The UI displays the Categorize Transaction report for the current service agreement, period, and selected record.

    
Application Guide for Oracle Self-Service E-Billing (Business Edition) Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.