|
Application Guide for Oracle Self-Service E-Billing (Business Edition) > Top X Reports >
Most Expensive Calls
This use case lets the user view a report showing the most expensive calls. Table 53 lists and describes the use case functions.
Table 53. Most Expensive Calls
|
|
Name |
Most Expensive Calls |
Feature Area |
Analytics |
Description |
The user views a report showing the most expensive calls. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
- The user clicks the Analytics tab, and then clicks the Top X Reports subtab. A report list appears and the user selects the hyperlink for Most Expensive Calls.
- The user selects Most Expensive Calls from the Top X Report drop-down list.
|
Prompts |
Report Selection Criteria Period Range (Default: Current period.)
- The user selects a start and end reporting period.
Number of Results
- Default: 10
- The user can select the number of resulting report query rows to view from the following preconfigured values: 10, 25, 50, or 100.
Drop-down List:
- Highest Spending Services
- Most Expensive Calls (Default)
- Longest Calls
- Most Frequently Called Numbers
- Most Frequently Called Destinations
- Most Frequently Called Countries
|
Page Tabs |
- Report (Active)
- Batch Request
|
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
|
Report Content |
Page Title:
Header:
- Report Details
- Number of items
Columns:
- Date
- Time
- Service Number
- Name
- Number Called
- Category (With hyperlink)
- Type (With hyperlink)
- Tariff
- Destination
- Volume
- Total Charges
Total Row:
|
Business Rules |
- The current hierarchical position context is used for reporting criteria.
- The current bill period range (single period) is used as the default criteria.
|
Standard Features |
- Printer-friendly view
- Download CSV or XML
|
Configuration Points |
Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when there are 600 or more result set lines in the CSV file. |
Note |
- If the report result set is less than the number of results selected, then the available data set displays.
- Users can submit a batch request for this report.
|
Main Path for Using Most Expensive Calls
The following path describes the Most Expensive Calls use case:
- The user selects the Most Expensive Calls report from the List of Top X Reports or from the drop-down list of reports.
- Oracle Self-Service E-Billing displays the top ten records of the Most Expensive Calls report for the current period and hierarchy position.
Alternate Paths for Using Most Expensive Calls
Alternate paths can occur in this use case. The User Specifies Query Parameters
The user enters start and ending report dates or selects a new number of results. Oracle Self-Service E-Billing retrieves the report data for the selected criteria and user hierarchy position and displays the Most Expensive Calls report. The User Selects the Download Action (CSV or XML)
Oracle Self-Service E-Billing downloads a report in the selected format. The User Selects the Printer-Friendly Action
Oracle Self-Service E-Billing displays the print page. Exceptions for Using Most Expensive Calls
An exception path can occur in this use case. The User Encounters an Error
Oracle Self-Service E-Billing invokes the error message use case.
| 
