Name

Viewing the Service Summary Report

Functional Area

Statement Presentment

Primary Users

Consumer user

Trigger

The user selects a service agreement number in Statement Summary.

Main Path

The main path to view the Service Summary is as follows:

1. The user clicks the Statements tab.
2. The user clicks the Select Service Summary link.

Alternate Paths

The user selects a different service agreement number.

The UI displays the Service Summary for the selected service agreement number and current period.

The user selects a different bill date.

The UI displays the Service Summary for the current service agreement number for the selected period.

The user clicks Total Usage Charges.

The UI displays the Usage Summary for the current service agreement and current period.

The user selects a usage type.

The user selects one of the following:

• Usage Type 1 (voice) links to Voice Detail Report for the current service agreement and current period.
• Usage Type 2 (messages) links to Messages Detail Report for the current service agreement and current period.
• Usage Type 3 (data) links to Data Detail Report for the current service agreement and current period.
• Usage Type n links to N Detail Report for the current service agreement and current period.

Standard Features

• Printer-Friendly view
• Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

• CSV. The maximum number of output lines.
• XML. A percentage of the CSV threshold value (default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.