Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Statement Presentment Use Cases >

Viewing the Usage Summary


This use case is used to view the usage type breakdown for each service type, such as voice, messages, and data. Table 14 lists and describes the use case functions.

Table 14. Viewing the Usage Summary
Functions
Description

Name

Viewing the Usage Summary

Functional Area

Statement Presentment

Primary Users

Consumer user

Trigger

The user clicks the Total Usage Charges link in Service Summary.

Main Path

The main path to view the Usage Summary is as follows:

The user clicks the Total Usage Charges link in Service Summary.

The UI displays the Usage Summary for the current service agreement and current period.

Alternate Paths

The user selects a different service agreement number.

The UI displays the Usage Summary for the selected service agreement number and current period.

The user selects a different bill date.

The UI displays the Usage Summary for the current service agreement number for the selected period.

The user clicks a column header to sort in ascending or descending sequence.

1 The user clicks the header link.
  1. Oracle Self-Service E-Billing sorts the column in ascending order.
  2. The user clicks the header link again.
  3. Oracle Self-Service E-Billing sorts the column in descending order.

The user searches for a string in any column (including notes text).

1 The user selects an attribute from the list.
  1. The user enters the search string with or without wildcards:
    • String no wildcards; exact match string
    • String with end asterisk; starts with string
    • String with front asterisk; ends with string
    • String with front and end asterisk; contains string
  2. Oracle Self-Service E-Billing displays all records that match the search criteria.

The user clicks the Contact Link icon (not shown in the sample views).

The UI displays the Corporate or Personal Contact list entry.

The contact link appears only if the number is in the contact list.

The user clicks a tariff link (such as weekend calls or peak calls).

The UI displays the Categorize Transaction report for the current service agreement, the period, and the selected record.

Standard Features

  • Printer-Friendly view
  • Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

  • CSV. The maximum number of output lines.
  • XML. A percentage of the CSV threshold value (default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.

Alternate Paths

The user selects a different service agreement number

The UI displays the Usage Summary for the selected service agreement number and current period.

The user selects a different bill date

The UI displays the Usage Summary for the current service agreement number for the selected period.

The user selects a different usage type

The UI displays the Usage Summary for the current service agreement number for the selected period and usage type.

The user selects a usage type total

The user selects one of the following usage type totals:

  • Usage Type 1 (voice) links to Voice Detail Report for the current service agreement and current period.
  • Usage Type 2 (messages) links to Messages Detail Report for the current service agreement and current period.
  • Usage Type 3 (data) links to Data Detail Report for the current service agreement and current period.
  • Usage Type n links to N Detail Report for the current service agreement and current period.

Standard Features

  • Printer-Friendly view
  • Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

  • CSV. The maximum number of output lines.
  • XML. A percentage of the CSV threshold value (default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.

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