Name

Viewing Usage Detail

Functional Area

Statement Presentment

Primary Users

Consumer user

Trigger

• The user selects a service type in Service Summary.
• The user clicks the Usage Type Total Charges link in Usage Summary.

Main Path

The main path to view the Usage Detail is as follows:

1. The user clicks the Statement tab.
2. The user clicks the Usage Detail link.
3. The user clicks the Total Cost link in the Usage summary.

   The UI displays the Usage Detail screen.

Alternate Paths

The user selects a different service agreement number.

The UI displays the Usage Summary for the selected service agreement number and current period.

The user selects a different bill date.

The UI displays the Usage Summary for the current service agreement number for the selected period.

The user clicks a column header to sort in ascending or descending sequence.

2. Oracle Self-Service E-Billing sorts the column in ascending order.
3. The user clicks the header link again.
4. Oracle Self-Service E-Billing sorts the column in descending order.

The user searches for a string in any column (including notes text).

2. The user enters the search string with or without wildcards:
   • String no wildcards; exact match string
   • String with end asterisk; starts with string
   • String with front asterisk; ends with string
   • String with front and end asterisk; contains string
3. Oracle Self-Service E-Billing displays all records that match the search criteria.

The user clicks a contact link icon (not shown in the sample views).

The UI displays the Corporate or Personal Contact list entry.

The contact link appears only if the number is in the contact list.

The user clicks a tariff link (such as weekend calls or peak calls).

The UI displays the Categorize Transaction report for the current service agreement, the period, and the selected record.

Standard Features

• Printer-Friendly view
• Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

• CSV. The maximum number of output lines.
• XML. A percentage of the CSV threshold value (default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.