Oracle Self-Service E-Billing v6.2: Viewing Transaction Details

This use case is used to view all available transaction details, and to change the category, add a note, or dispute the transaction. Table 16 lists and describes the use case functions.

Table 16. Viewing Transaction Details
Functions	Description
Name	Viewing Transaction Details
Functional Area	Statement, Split-Billing, and Disputes
Brief Description	The user views all available transaction details, might change the category, add a note, or dispute the transaction.
Primary Users	Consumer user
Trigger	The user clicks the Tariff Type link on the Usage Detail page.
Main Path	The main path to view the transaction details is as follows: The user clicks the Tariff Type link on the Usage Detail page. The UI displays the Categorize Transaction view with all available attributes and values.
Alternate Paths	The user clicks the contact link icon (not in sample views) next to the contact name. The UI displays the Corporate or Personal Contact list entry. The user changes the category and clicks Submit. Oracle Self-Service E-Billing updates the category for the record. The user adds a text note and clicks Submit. 1 Oracle Self-Service E-Billing adds the text to the transaction record. Oracle Self-Service E-Billing displays a note icon in Usage Details report. The user clicks Dispute. The UI displays the dispute transaction page.
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Application Guide for Oracle Self-Service E-Billing (Consumer Edition)		Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.