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Adding a patient to the Call Center

You can add a patient to the Call Center when you create a patient account or after a patient has been enrolled. In both instances, after creating the patient account, you add the patient to the Call Center by entering the patient's preferred method of contact, time of contact, and contact information on the Patient Profile page.

Note: You must have permission to enroll patients to perform this task.

  1. Create a patient account.

    For more information, see Creating a patient.

  2. Select Patients (Patients icon. Click to navigate to the Patient List page.).

    The Patient List page appears.

  3. Click the Profile link for the patient.

    The Patient Profile page appears.

  4. Edit the fields as necessary.

    For more information, see Patient Profile page.

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