Resetting a user password

When users forget their passwords, a user with the appropriate rights can reset the passwords.

Note: When you reset a password, the new password does not appear in the profile. When you set a temporary password, the new password appears in the profile and the user must change the password immediately. For more information, see Setting a temporary password for a user.

1. Select Administration ().
2. Click Manage Users.

   The Manage Users page appears.

3. Click the Profile link for the user.

   The User Profile page appears.

4. Click Reset Password.

   A confirmation dialog box appears.

5. Click OK.

   The application sends an email to the user with a link to a webpage where the user can reset the password.

   Note: If the user did not provide an email address, the Reset Password button is disabled.