Roadmap: Distributing eCodes

1

The sponsor establishes a policy for distributing eCodes.

This task takes place outside of the OutcomeLogix application.

2

The sponsor loads the supply of eCodes into the OutcomeLogix application.

This task takes place outside of the OutcomeLogix application.

3

The OutcomeLogix application distributes eCodes to patients and other people who have earned them.

This step occurs automatically, triggered by the criteria set up in Step 1. For example, a patient might earn an eCode by completing an ePRO visit.

The OutcomeLogix application stores information about eCodes, including the code, the person to whom it was assigned, and the email address.

Call Center users can read the eCode to the patient when conducting the interview by telephone if the patient profile does not include an email address.

4

When all the eCodes are distributed, or a limited supply remains, the OutcomeLogix application notifies the sponsor to load more eCodes.

Notification is by email and occurs automatically.

Loading the eCodes takes place outside of the OutcomeLogix application.

5

A sponsor user selects the people who did not receive their earned eCodes or clicks the checkbox next to the column headers on the Send eCodes page to send missed eCodes to everyone listed.

Depending on how your study has been set up, the OutcomeLogix application might automatically send eCodes to the list of people who missed eCodes.

6

If necessary, or if a patient loses an eCode and calls the Help Desk, the Help Desk can resend eCodes that have already been assigned.

Resending eCodes is done by email.