Modifying your answer to a query

Users who have the right to answer queries can modify their answers without reissuing the query. The query must have the status Answered.

Select Queries ().
The Query List page appears.
Filter the queries as described in Filtering and sorting the Query List.
Select a query with the status Answered.
The query information appears on the Query Detail page on the Answer tab.
On the Query Detail page, click the Edit button.
Change the query response as necessary. For more information, see Answering a query.
Add a note describing the change.
Click Submit.
The application records the change on the Query History page and in the Audit Trail.

Open the form. For more information, see Entering and editing data on a form.
Click an Answered query status icon (). To see the query text, hover over the Answered query status icon.
The Query Detail dialog box opens.
Click Edit.
In the Change Data field, change the value.
From the Site Response drop-down list, select the reason for the changed answer.
1. If you select Other, type the reason in the Site Response Other Text box.
2. To add a note about the query, enter it in the Notes text box.
Click Save.
The application updates the Status field at the top of the form.