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Executive Update

Hear Paco Aubrejuan, Oracle's Senior Vice President address Oracle's PeopleSoft investment strategy, support plans, and the state of the PeopleSoft customer base.

PeopleSoft investment strategy

Oracle has kept our promise to PeopleSoft customers that we will ensure their investment in PeopleSoft is safe. We have supported and invested in PeopleSoft for 20 years, longer than PeopleSoft was an independent company. And we currently do not have a planned date when we will stop this support. We have delivered thousands of features and hundreds of new releases over the past 20 years and continue to deliver more each quarter.

At a high level, Oracle’s investment strategy for PeopleSoft is:

  • Maintain the rolling 10-year support model, so PeopleSoft customers can make enterprise software decisions based on their business priorities. Then, we can earn your cloud applications business when the time comes.
  • Reduce the cost to run PeopleSoft. This includes powerful configuration tools that eliminate invasive customizations, improvements in lifecycle management, enabling autonomous patching, test automation, and running PeopleSoft on Oracle Cloud Infrastructure (OCI).
  • Build new strategic capabilities that deliver immediate value to the line of business and end users. Notable examples include new fluid features, search-first navigation, PeopleSoft Insights, real-time indexing, the new Notification Composer, and many, many more.
  • Deliver functional product enhancements that customers request. In every image, we deliver improvements to products that customers suggest and vote on in the Ideas Lab.
  • Provide legislative updates in the product areas that customers depend on – like Payroll, Benefits, Financials, Campus Solutions financial aid, and many more.
  • Enable cloud options with PeopleSoft. We ensure customers can take advantage of high-value cloud capabilities while continuing to run PeopleSoft—capabilities such as software-provisioned cloud infrastructure, AI and machine learning, digital assistants, and guided learning to name a few.

PeopleSoft resources

By the numbers

  • Thousands of customers.
  • Three HCM releases a year.
  • Three ERP releases a year.
  • Three Campus Solutions releases a year.
  • Two Cloud Manager releases a year.
  • One PeopleTools release every 15–18 months.

The state of PeopleSoft

Thousands of customers continue to run PeopleSoft, across all regions, industries, and product areas. Customers are making a wide variety of investments, depending on their strategic priorities. Many customers are now running PeopleSoft on OCI while they adopt new features, exploit new capabilities in PeopleTools, and shift from costly customizations to flexible configuration.

While the PeopleSoft blog and video channels are a great way to monitor what the product team delivers, the PeopleSoft Innovators program is the best source to see what customers are doing. With more than 200 published stories directly from customers, the program offers an invaluable body of knowledge on the state of PeopleSoft, like:

  • The U.S. Army’s recent deployment of PeopleSoft HR to over one million soldiers.
  • Cognizant’s move to OCI bringing all PeopleSoft environments with 340,000 end users and more than 180 system interfaces into the cloud.
  • Saint Paul Public Schools’ multi-year applications and technology transformation initiative.
  • Kaiser Permanente’s continued investment in PeopleSoft FSCM while they now run Oracle Cloud HCM.

The 2024 PeopleSoft Innovators report analyzes 140 stories published over the last four years to identify useful trends and insights. A few examples include:

  • 85% of all Innovators were recognized for investments that improved the experience for their PeopleSoft users. One-third of all Innovators deployed PeopleSoft Insights.
  • The top three PeopleSoft HCM features deployed over the last four years were HR Health and Safety, HCM fluid WorkCenters, and fluid timesheets. Remote Worker saw rapid and widespread adoption after the pandemic.
  • Navigation search is seeing increasing adoption, eliminating the need for end users to remember navigation paths using menus or tiles.
  • For customers that move PeopleSoft to Oracle Cloud Infrastructure, the most common benefits shared are (1) improved performance, typically 30% or more, (2) cost savings of 20% to 50%, with some as high as 75%, (3) platform stability, and (4) security.
  • The top three tools to eliminate or reduce invasive customizations are event mapping, Page and Field Configurator, and drop zones.
  • Most customers have established a selective adoption strategy that includes getting current every 12–18 months. Test automation is seeing increasing investment, yielding significant savings in both time and effort.

Find a partner

PeopleSoft remains supported by a strong community of partners—from large global firms to boutique agencies. The following resources can help you find a partner for your next investment:

Unique support model

Back in 2018, Oracle introduced an unprecedented, rolling 10-year support model, providing PeopleSoft customers with confidence and laying the foundation for our product investment strategy. Oracle continues to deliver on that promise year after year. Why it works:

  • Each year, Oracle reaffirms the support commitment by extending the PeopleSoft support date by another year, maintaining the rolling 10-year support window. This occurs annually and will continue until Oracle’s strategy for PeopleSoft changes.
  • If a strategic change occurs in the future, PeopleSoft customers will have 10 years to assess the impact to their PeopleSoft systems and respond.
  • Ten years is a long time, particularly in software, and ensures that even the largest and most complex organizations have the critical predictability to manage their business systems with confidence.

Oracle announces the annual support extension on the PeopleSoft blog channel each spring, with links to the updated Lifetime Support Policy document for Oracle Applications and Oracle’s Application Unlimited Commitment.

Cloud – You have options

Oracle recognizes that supporting and investing in PeopleSoft is an important part of earning your business as you transition to cloud solutions. We believe every customer will eventually move to cloud applications, and we are proud to provide many high value options as customers chart their course.

  • Transform with cloud applications. Thousands of customers—including former PeopleSoft customers of all sizes in every industry and region—have transformed their organizations with Oracle’s award winning and market leading cloud applications.
  • Extend PeopleSoft with cloud solutions. Today, customers can use a wide variety of cloud solutions to extend the value of their PeopleSoft solution—from digital assistants and guided learning, to AI and generative AI services, and to the Oracle Autonomous Database and many cloud technology services.
  • Run PeopleSoft on OCI. Hundreds of customers have now confirmed that the most efficient and cost-effective way to run PeopleSoft is on OCI with PeopleSoft Cloud Manager.

How to engage

Customers that actively engage with the PeopleSoft community derive the most value from their system. Today, the PeopleSoft product team collaborates more consistently and deeply with customers than ever before.

How you can get involved:

  • Participate in the Ideas Lab. There are 34 labs covering PeopleSoft applications and technology. Submit your ideas, vote, and collaborate with your peers. Your inputs directly impact our continuous product roadmap.
  • Join a focus group. The product team hosts over 45 focus groups across PeopleSoft applications and technology. If you meet the qualifications, you can participate in shaping feature requirements, designs, and investment priorities.
  • Apply to join the Customer Advisory Board (CAB). More than 110 individuals from over 60 companies across all industries convene once a year for our three-day CAB meeting to give input on investment areas we’re considering.
  • Become a PeopleTools early adopter. Every time we deliver a new PeopleTools release, we work with a handful of early adopters. If you’re on the leading edge of technology adoption, consider participating in this unique program.
  • Attend a PeopleSoft event. Each year, many members of the PeopleSoft strategy, development, and management teams attend and present at RECONNECT Live! and RECONNECT Dive Deep. Meet with our team and the community to learn, network, and share what you know.
  • Join the Quest Oracle Community. Quest is the only PeopleSoft user group that works across all products, industries, and regions. They host our official PeopleSoft newsletter, present an annual webinar series, and offer free digital events for PeopleSoft, online forums, and more.