Community Healthcare System, Northwest Indiana, has adopted a strategy to perform PeopleSoft selective adoption throughout the year and a get-current update at year end to coincide with tax updates. To support this strategy, we have developed an automated test solution to execute end-to-end testing for both FSCM and HCM applications which has drastically reduced testing time for the business and eliminated system errors. This has allowed us to stay current with our enterprise applications and leverage the latest features and frameworks to deliver innovative functionality with a superior user experience.
Community Healthcare System (CHS) automated more than 1000 test cases using PeopleSoft Test Framework to execute end-to-end functional testing of 75% of the healthcare business processes with built in validations. Our automated testing methodology has allowed us to stay current with the latest PeopleSoft updates and save the business hundreds of hours of manual testing. We developed a dashboard to provide visibility to management into the testing automation with real-time results.
CHS has developed dashboards and Pivot Grids to eliminate daily emailed reports which provides real-time actionable data. For example, Accounts Payable match exception processing has reduced the number of match exceptions by 50% and quicker resolution of match exceptions to avoid late payments. The usage of Workcenters and Dashboards has made the business more efficient by providing a central location to monitor and take appropriate actions.
CHS has improved the user experience by implementing delivered Fluid technology as well as bolt-on modules developed specifically for healthcare. We have implemented Fluid Financial Structure Requests to convert our paper request process to electronic with notifications and approvals. Implemented Fluid mobile approvals providing all employees simplified transaction approval process using mobile devices.
CHS has implemented PeopleSoft Travel and Expense applications to eliminate paper, increase efficiency and enforce policies. We integrated this with Google Maps for accurate mileage reporting, Twilio texting of receipts and PeopleSoft unified navigation to HCM. Also created a bolt-on Fluid application to control Continuing Medical Education expense reimbursement for physicians and nurse practitioners.